Manager, Strategy & Operations

*Must work 2-3 days/week onsite in downtown New York City, NY*

 

We are looking for an experienced Manager to transform financial and operational processes of Enterprise Cloud allocation and reporting process. This should be achieved through innovation and development of close relationships with the necessary business/financial stakeholders across the enterprise. Manager will work on redesigning enterprise cloud tenant intake process, cloud reporting and alignment to value steams for lines of business, cloud expense planning and forecasting, and strategy to develop new streamlined processes to improve efficiency and alignment to value streams.

Responsibilities of the Manager Strategy & Operations will be:

·      Map out cloud intake process and redesign process to bring data engineering, data scientists, business partners, finance into one streamlined review and approval process.

·      Realign cloud tenant population to lines of business value streams and cost structure.

·      Partner with EDML, FinOps, finance, enterprise infrastructure team to support redesign and change of cloud allocation process.

·      Design and create new process for executive reporting packages, tracking overall performance and efficiency.

·      Partnering with business segments to assess cloud structure and performance including risks & opportunities, trends, and status updates.

·      Monthly/quarterly forecasting and annual budgeting for cloud and related expenses (e.g., SW/HW, licensing, etc.)

·      Partnering with business segment leads and A&BC leads to ensure accurate cloud expense budget and forecast levels.

·      Streamlining and automating existing manual processes and reporting

 

Required Qualifications:

·      2+ years’ experience of enterprise-wide change management or similar role with in-depth knowledge of IT and Finance best practices in process change management.

·      2+ years of advanced process mapping, process change, reporting, and analytics experience

·      Proven track record of process improvement and change management.

Preferred Qualifications:

·      Data modeling and scaling up processes to enterprise level solutions using Power BI or other tools.

·      Solid knowledge of financial analysis and forecasting

·      Problem solver with analytical mind and strategic ability

·      Excellent organizational and leadership skills

·      Outstanding communication and interpersonal abilities

Education:

·      Bachelors Degree

FAQ

1. What is the primary scope of a Manager, Strategy & Operations role?
This role focuses on driving strategic initiatives while ensuring smooth day-to-day business operations. It involves identifying growth opportunities, improving processes, and aligning execution with company goals. The position acts as a bridge between leadership strategy and operational delivery.

2. What types of projects are typically handled in this role?
Projects often include business transformation initiatives, process optimization, market expansion strategies, and operational efficiency programs. The role may also involve supporting new product launches or organizational restructuring. Each project is aimed at improving performance and scalability.

3. How does this role interact with senior leadership?
The Manager works closely with executives to translate strategic priorities into actionable plans. This includes preparing business cases, presenting insights, and tracking progress against goals. Strong communication is essential to influence decision-making.

4. What tools and skills are commonly used in this role?
Common tools include Excel, SQL, and data visualization platforms like Tableau or Power BI. Strategic frameworks, financial modeling, and operational metrics are frequently used. Strong analytical, problem-solving, and communication skills are critical.

5. How is success measured for this position?
Success is measured through the impact of strategic initiatives on business performance, such as revenue growth, cost reduction, or operational efficiency. Timely execution and stakeholder alignment are also key indicators. Delivering measurable results is a primary focus.

6. What level of cross-functional collaboration is expected?
The role requires working with multiple teams such as finance, product, marketing, and operations. Collaboration ensures alignment across functions and smooth execution of initiatives. The Manager often coordinates efforts across departments.

7. What challenges are common in this role?
Challenges include managing competing priorities, navigating ambiguity, and aligning diverse stakeholders. Balancing strategic thinking with operational execution can also be demanding. Strong prioritization and adaptability are essential.