JOB SUMMARY: Salesforce Platform Manager
We are seeking a Salesforce Platform Manager to serve as the cornerstone of our Salesforce platform management. The ideal candidate will be responsible for the holistic management, enhancement, and operational efficiency of our Salesforce.com environment. As the face of the Salesforce platform to the business, this role demands a blend of technical prowess and strategic vision to ensure the platform aligns with and supports our business objectives.
RESPONSIBILITIES AND DUTIES:
- As a Salesforce Platform Manager you will lead project teams in gathering requirements, designing solutions, and implementing configurations on Salesforce.com.
- Manage and prioritize the Salesforce roadmap and all initiatives related to the platform, ensuring alignment with business goals.
- Act as Project Manager for enhancement and maintenance projects related to Sales Cloud, ensuring seamless execution and delivery.
- Develop and maintain a comprehensive backlog of enhancements and fixes, prioritizing according to business impact.
- Provide day-to-day configuration, support, maintenance, and improvement of our Salesforce database.
- Maintain and optimize platform functionalities including Workflows, Process Builders, Flows, custom settings, and user interfaces.
- Drive user adoption of Salesforce.com by maintaining adoption and data-quality dashboards, and implementing strategies for continuous improvement.
- Respond promptly to immediate issues, troubleshoot problems, and identify solutions or user training requirements.
- Stay abreast of new tools, capabilities, and updates within the Salesforce platform to continuously leverage technology for business excellence.
QUALIFICATIONS: for a Salesforce Platform Manager
- Strong understanding of Salesforce Sales Cloud, Communities, Marketing Cloud, Pardot, and other CRM technology solutions.
- Proven experience in Revenue Operations (e.g., Sales, Marketing, Sales Ops) or as an IT business partner to these functions.
- Experience leading discovery workshops, including solution presentations and prototype demonstrations.
- Certification as a Salesforce Administrator or Developer is preferred.
- Exceptional ability to work well with people, including project stakeholders and team members.
- Proactive in broadening and deepening business and consulting skills.
- Independent worker capable of managing multiple complex issues while driving the momentum of key projects.
- Strategic thinker with exceptional communication skills, capable of articulating platform value and engaging with stakeholders at all levels.
OPPORTUNITY DETAILS:
This role of Salesforce Platform Manager is to drive business success, offering the opportunity to shape the platform’s future in alignment with strategic business goals. If you are a motivated Salesforce professional ready to take the lead in managing and enhancing our Salesforce environment, we encourage you to apply.
ABOUT CURATE:
At Curate Partners we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace the unique contributions that each ‘Purple Squirrel’ brings to our team, regardless of their age, gender, race, ethnicity, national origin, disability status, sexual orientation, or religious belief. Our strength lies in our diversity and in our unified pursuit of innovation, excellence, and transformative success. Our environment makes all employees and consultants feel valued, included, and empowered to bring their authentic selves to work every day. Join us in our commitment to creating a diverse, inclusive, and innovative workspace where every ‘Purple Squirrel’ can thrive.
EQUAL OPPORTUNITY EMPLOYER:
Curate Partners and their clients are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace the unique contributions that each ‘Purple Squirrel’ brings to our team, regardless of their age, gender, race, ethnicity, national origin, disability status, sexual orientation, or religious belief. We believe that our strength lies in our diversity and in our unified pursuit of innovation, excellence, and transformative success. We are dedicated to providing an environment where all employees and consultants feel valued, included, and empowered to bring their authentic selves to work every day. Join us in our commitment to creating a diverse, inclusive, and innovative workspace where every ‘Purple Squirrel’ can thrive.
FAQ:
- Q: What qualifications are required for the Salesforce Platform Manager role?
- A: Required qualifications include a strong understanding of Salesforce Sales Cloud, Communities, Marketing Cloud, Pardot, and other CRM technology solutions, experience in Revenue Operations or as an IT business partner, and certification as a Salesforce Administrator or Developer.
- Q: What are the key responsibilities of the Salesforce Platform Manager?
- A: Key responsibilities include leading project teams, managing the Salesforce roadmap, acting as a Project Manager for enhancement projects, maintaining and optimizing platform functionalities, driving user adoption, and staying updated with new tools and updates within the Salesforce platform.