Customer experience talent network
Curate Partners connects organizations with customer experience experts who create meaningful, measurable connections between brands and the people they serve. Our network includes strategists, journey designers, and service innovators who transform customer insights into experiences that build trust, loyalty, and growth.
Why employers choose Curate Partners for customer experience talent
- Vetted CX leaders experienced across healthcare, technology, financial services, and enterprise transformation.
- Flexible engagement options for full-time, contract, or project-based roles.
- Fast access to a curated network of strategists, designers, and analysts ready to deliver measurable impact.
- Proven ability to align human-centered design with business goals and customer outcomes.
Key customer experience capabilities
| Core focus area | What our experts deliver |
|---|---|
| Customer experience strategy and transformation | Development and execution of enterprise CX roadmaps that align teams, technology, and operations around customer value. |
| Journey mapping and service design | Human-centered frameworks that visualize customer pain points and opportunities to improve experiences across touchpoints. |
| Voice of the customer and insights | Research, VOC programs, and analytics that translate customer feedback into actionable improvement plans. |
| Experience operations and enablement | Design and implementation of governance models, CX playbooks, and measurement systems to sustain transformation. |
| Omnichannel and digital experience | End-to-end optimization across contact centers, web, and digital ecosystems that improve NPS and retention. |
| Employee and prescriber experience | Experience programs that align internal teams, providers, and stakeholders to deliver seamless customer outcomes. |
| AI-driven personalization and automation | Application of AI and data to create intelligent, adaptive, and predictive customer journeys. |
Sample customer experience professionals in our network
Candidate A — senior CX strategist and program leader
Candidate A drives enterprise-wide CX strategy and enablement initiatives across healthcare and retail. They have led member experience transformation programs that increased NPS by 65%, developed enterprise VOC systems, and launched organization-wide CX newsletters distributed to 30,000+ employees. Their expertise includes human-centered design, journey mapping, and stakeholder engagement that turns feedback into business action.
Candidate B — head of experience design and service innovation
Candidate B leads cross-functional design teams focused on human-centered CX transformation. They have delivered award-winning experience programs that improved engagement, reduced support volume, and increased retention through strategic design thinking and scalable design systems. Skilled in service blueprints, data-driven insights, and omnichannel experience strategy, they bridge CX design and organizational performance.
Partner with Curate Partners to source customer experience talent
We curate CX professionals who connect empathy, strategy, and technology to build stronger customer relationships and measurable business results.