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Healthcare

Enhancing Disaster Recovery for a Healthcare Organization Using Cloud Infrastructure

Automated data backup and recovery process in a cloud environment for a healthcare organization.

Focus Areas

Disaster Recovery

Cloud Infrastructure

Data Availability

Business Problem

A regional healthcare organization managing electronic health records (EHRs), diagnostic imaging, and critical care systems faced growing risks related to system downtime and data loss. Their legacy disaster recovery (DR) system relied on manual processes, on-premises backups, and outdated hardware, resulting in long recovery times and gaps in compliance. With increasing regulatory scrutiny and the need for uninterrupted care, the organization required a modern, cloud-based disaster recovery solution to ensure high availability and fast recovery.

Key challenges:

  • Outdated Backup Systems: On-prem solutions were slow, error-prone, and difficult to scale.

  • Long Recovery Times: Manual failover processes led to downtime that threatened patient care.

  • Regulatory Risks: Recovery documentation and testing were inconsistent, affecting HIPAA compliance.

  • Lack of Redundancy: Limited infrastructure resilience in case of natural disasters or cyberattacks.

  • Data Synchronization Issues: Delays in replication caused discrepancies in EHR systems post-outage.

The Approach

Curate partnered with the healthcare provider to architect a resilient, cloud-native disaster recovery strategy leveraging Infrastructure as Code (IaC), real-time replication, and automated recovery workflows. This ensured compliance with healthcare regulations while protecting critical applications and patient data.

Key components of the solution:

  • Discovery and Requirements Gathering:

    • Business Impact Analysis (BIA): Assessed the RTO (Recovery Time Objective) and RPO (Recovery Point Objective) across departments.

    • Stakeholder Alignment: Met with IT, compliance, and operations to prioritize systems for high availability.

    • Infrastructure Audit: Evaluated existing network, storage, and application dependencies.

    • Compliance Gap Analysis: Reviewed current DR documentation and testing protocols against HIPAA standards.

  • Solution Design and Implementation:

    • Cloud DR Architecture: Deployed a hybrid DR solution using AWS CloudEndure and Azure Site Recovery for seamless replication.

    • Automated Failover & Testing: Configured IaC and orchestration scripts for one-click recovery and regular DR simulations.

    • Immutable Backups: Implemented secure, tamper-proof backups using Amazon S3 with versioning and encryption.

    • Monitoring & Alerting: Integrated tools like Datadog and AWS CloudWatch for real-time system health and DR readiness.

    • Geo-Redundancy: Enabled multi-region deployment to minimize risks from localized events.

  • Process Optimization and Change Management:

    • Training Workshops: Conducted simulations with IT and clinical teams to validate DR runbooks.

    • Documentation Templates: Standardized procedures for audit readiness and DR testing logs.

    • Governance: Created a DR steering committee to oversee testing schedules, policy updates, and risk reviews.

    • Continuous Improvement: Regular DR drills and post-mortem reviews informed enhancements.

Business Outcomes

Improved Recovery and System Availability


Automated failover reduced downtime from hours to minutes, ensuring patient care systems remained accessible.

Stronger Compliance and Audit Readiness


Cloud-native tools and structured documentation simplified HIPAA and HITRUST audits and minimized compliance risk.

Reduced Risk of Data Loss


Real-time replication and immutable backups preserved data integrity even in breach or outage scenarios.

Operational Confidence in Crisis Scenarios


Clinicians and IT staff gained confidence through tested, reliable DR processes and infrastructure.

Sample KPIs

Here’s a quick summary of the kinds of KPI’s and goals teams were working towards**:

Metric Before After Improvement
Recovery Time Objective (RTO) 8 hours 30 minutes 94% reduction
Recovery Point Objective (RPO) 6 hours 5 minutes 96% reduction
DR testing compliance rate 45% 100% Full adherence
Downtime incidents per quarter 3/quarter 1/quarter 90% reduction
Data loss (malware) events 2/year 0 100% prevented
**Disclaimer: The set of KPI’s are for illustration only and do not reference any specific client data or actual results – they have been modified and anonymized to protect confidentiality and avoid disclosing client data.

Customer Value

Scalable DR Architecture


Adapted easily to new applications and systems without infrastructure overhaul.

Reduced Regulatory Burden


Automated documentation and consistent testing ensured ongoing audit readiness.

Sample Skills of Resources

  • Cloud Architects: Designed DR infrastructure using AWS/Azure cloud-native services.

  • DevOps Engineers: Built IaC scripts and automation pipelines for failover orchestration.

  • Security Analysts: Validated recovery plans against compliance controls and data protection policies.

  • Project Managers: Coordinated DR testing, stakeholder training, and deployment timelines.

Tools & Technologies

  • Cloud Platforms: AWS (CloudEndure, S3, EC2), Azure (Site Recovery, Blob Storage)

  • Automation & IaC: Terraform, AWS Lambda, Azure Automation

  • Monitoring & Alerts: Datadog, CloudWatch, Azure Monitor

  • Backup & Replication: Veeam, Zerto, AWS Backup

  • Documentation & Compliance: Confluence, Notion, OneTrust

Real-time data replication from on-premise healthcare servers to secure cloud storage for recovery purposes.

Conclusion

Curate’s cloud-first disaster recovery strategy empowered the healthcare organization to protect patient data, maintain compliance, and deliver consistent care even in disruptive scenarios. With a secure, scalable DR architecture and automated recovery processes, the provider achieved a future-proof foundation for business continuity and digital health resilience.

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