Senior UX Designer

Job Description

A leading organization is seeking a Senior UX Designer to modernize and improve existing digital experiences. This position will lead user discovery efforts, create intuitive workflows, develop interactive prototypes, and deliver production-ready designs that align with business goals and technical requirements.

The ideal candidate has a proven ability to rapidly identify user needs, redesign legacy interfaces, and deliver high-quality user experiences through close collaboration with product managers and engineering teams.

Responsibilities

• Conduct focused discovery activities to understand user needs, workflows, pain points, and operational constraints.
• Define end-to-end user experiences, including user flows, information architecture, interface patterns, and interaction models.
• Create concepts, wireframes, prototypes, and production-ready design specifications using Figma.
• Transform existing applications and workflows into modern, user-centered experiences.
• Collaborate with engineering teams to evaluate technical feasibility and support phased implementation approaches.
• Partner closely with product and technical stakeholders to align design decisions with business objectives.
• Maintain consistency across interfaces by applying established design standards and reusable design patterns.
• Document interaction behaviors, workflows, and design requirements to support successful implementation.
• Incorporate user feedback and stakeholder input throughout the design process.

Required Experience and Skills

• Strong experience leading UX design initiatives from discovery through implementation.
• Demonstrated success delivering projects in fast-paced environments with a focus on rapid learning, iteration, and delivery.
• Proven ability to redesign and modernize legacy user experiences and workflows.
• Advanced proficiency with Figma for wireframing, prototyping, visual design, and design specifications.
• Strong interaction design skills with a focus on usability, accessibility, and intuitive user experiences.
• Experience defining information architecture, navigation structures, and user journeys.
• Ability to move from concept development to production-ready designs efficiently.
• Strong collaboration skills with product managers, software engineers, and cross-functional stakeholders.
• Excellent communication, presentation, and design rationale skills.
• Experience balancing user needs, technical constraints, and business requirements.

Preferred Experience and Skills

• Experience modernizing internal business applications or employee-facing tools.
• Familiarity with healthcare-related environments and workflows.
• Knowledge of pharmacy benefit management concepts and operational processes.
• Experience contributing to or maintaining enterprise design systems.

FAQ

1. What does a Senior UX Designer do?

A Senior UX Designer leads the design of user experiences for digital products and services, from research and problem definition through interaction design, prototyping, and usability validation. The role focuses on solving complex user problems while balancing business objectives, technical constraints, accessibility, and product requirements.

2. What types of products does a Senior UX Designer typically work on?

The role may involve websites, mobile applications, SaaS products, enterprise platforms, customer portals, dashboards, workflow systems, and AI-enabled experiences. The scope depends on the organization and may cover individual features or complete end-to-end user journeys.

3. What UX research responsibilities are expected at the senior level?

Senior UX Designers use interviews, usability testing, surveys, journey analysis, product analytics, and other research methods to understand user needs and identify experience problems. They translate research findings into design opportunities and help teams make evidence-based product decisions.

4. What design deliverables are commonly expected?

Typical deliverables include user flows, journey maps, information architecture, wireframes, prototypes, interaction specifications, high-fidelity designs, and design-system contributions. Senior designers also document design decisions and provide guidance to product and engineering teams during implementation.

5. How does a Senior UX Designer collaborate with product and engineering teams?

The designer works closely with product managers, researchers, developers, architects, content designers, and business stakeholders throughout discovery and delivery. Collaboration helps ensure designs are technically feasible, aligned with product priorities, and implemented consistently.

6. How is usability measured for a digital product?

Usability can be evaluated through task completion, time on task, error rates, user satisfaction, feature adoption, support requests, and usability-testing findings. The appropriate measures depend on the product, user journey, and outcome the experience is intended to improve.

7. What role do design systems and accessibility play in this position?

Senior UX Designers often contribute to reusable design patterns and systems that improve consistency across products. Accessibility is incorporated through inclusive interaction patterns, readable content, keyboard support, appropriate focus behavior, and other practices that make products usable by people with different abilities.

8. What challenges are common in senior UX design roles?

Common challenges include complex workflows, competing stakeholder requirements, legacy interfaces, limited research access, technical constraints, and balancing user needs with business priorities. Senior designers are expected to navigate these trade-offs while maintaining a clear experience vision.