We began with a full data discovery to assess how customer information was stored, shared, and duplicated across systems. From there, we designed a governance framework defining ownership, stewardship, and quality standards, then implemented a scalable Master Data Management platform to merge and synchronize customer data into a single, trusted view. To sustain results, we built dashboards for continuous monitoring, established feedback loops for improvement, and embedded HIPAA and regulatory controls to ensure lasting compliance and transparency.