Senior Product Design Lead (AI and Platform Experience)

Responsibilities

• Define and drive the design strategy for large-scale digital platforms, ensuring consistency across complex product ecosystems
• Establish a clear design vision that aligns user experience, workflows, and system architecture
• Use rapid prototyping and concept development to demonstrate ideas and guide product direction
• Collaborate with product managers and engineers as a peer to co-create solutions and influence decision-making
• Connect workflows, data models, and interaction patterns across the platform using a systems-level approach
• Lead hands-on design work, including user research, interaction design, and high-fidelity prototyping
• Contribute to and evolve a scalable design system, including structured components and reusable patterns
• Apply AI-assisted tools within design workflows to accelerate prototyping and enhance outcomes
• Elevate design quality through mentorship, feedback, and establishing strong design practices
• Communicate design strategy and decisions effectively to senior stakeholders using visual storytelling

Required experience and skills

• 10 to 12 years of experience in product design, including senior or lead individual contributor roles
• Proven experience designing complex, enterprise-scale platforms with multiple integrations and workflows
• Strong expertise in user-centered design, including research, journey mapping, and interaction design
• Demonstrated ability to apply systems thinking to unify experiences across large product environments
• Experience working in collaborative environments where design, product, and engineering operate together
• Proficiency with design and prototyping tools such as Figma and Miro
• Experience contributing to or building scalable design systems
• Familiarity with AI-assisted design tools and integrating them into design processes
• Ability to learn new domains quickly and design effectively in ambiguous or complex problem spaces
• Strong communication skills, with the ability to influence stakeholders across technical and non-technical teams
• Portfolio demonstrating hands-on design work, design process, and measurable impact on product outcomes

FAQ

1. What is the primary objective of a Senior Product Design Lead specializing in AI and platform experiences?
The primary objective is to lead the design strategy and execution for AI-powered products and platform ecosystems. This role ensures that complex technologies are transformed into intuitive, scalable, and user-centric experiences that support both customer needs and business objectives.

2. How does this role influence product vision and innovation?
The design lead collaborates with product and technology leaders to shape future product directions, identify user experience opportunities, and incorporate emerging AI capabilities into platform strategies. Their insights help drive innovation while maintaining usability and customer trust.

3. What types of user experiences are typically designed in this role?
Experiences may include AI-assisted workflows, intelligent recommendations, self-service platforms, analytics dashboards, automation tools, conversational interfaces, and enterprise applications. The focus is on simplifying complex interactions and improving user productivity.

4. How does platform experience design differ from designing standalone products?
Platform experience design emphasizes consistency, scalability, and interoperability across multiple products, services, and user groups. Designers create shared experiences, reusable patterns, and design frameworks that support long-term platform growth.

5. What role does design leadership play in this position?
The role provides guidance to designers, promotes best practices, drives design quality, and fosters collaboration across teams. Design leadership also involves mentoring talent, influencing decision-making, and ensuring alignment between design, business, and technology priorities.

6. How are AI capabilities incorporated into user experiences?
The design lead helps define interactions that make AI outputs understandable, actionable, and trustworthy. This includes designing user controls, feedback mechanisms, recommendations, automation experiences, and transparent AI interactions that support user confidence.