JOB SUMMARY:
We are seeking an experienced Senior Product Manager passionate about creating products that customers love. In this role, you will operate in a dynamic and fast-paced environment, collaborating with cross-functional teams to design, develop, and deploy products that align with our company’s vision and strategy. The ideal candidate will have a profound understanding of customer experience, the ability to identify product gaps, generate innovative ideas to increase market share, and drive growth through improved customer experiences.
RESPONSIBILITIES AND DUTIES:
- Gain a comprehensive understanding of the customer experience to identify and address product gaps, generating new ideas to enhance market share and customer satisfaction.
- Secure internal and external buy-in for the product vision, developing strong relationships with key stakeholders.
- Develop and implement product pricing and positioning strategies.
- Translate product strategy into detailed requirements and prototypes for execution.
- Prioritize activities based on business impact and customer needs, working closely with engineering teams to ensure timely delivery with optimal resources.
- Lead product launches, collaborating with the public relations team, executives, and other product management team members to ensure cohesive strategy and communication.
- Evaluate promotional plans to ensure consistency with product line strategy and effective message delivery.
- Serve as a product evangelist, enhancing product awareness and understanding among stakeholders.
- Engage with customers to gather feedback on products and services, representing the company’s commitment to customer satisfaction.
QUALIFICATIONS:
- MS/BS degree in Computer Science, Engineering, or a related field is preferred.
- Proven experience in product management or as an associate product manager, with a track record of managing successful products throughout their lifecycle.
- Demonstrated ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
- Solid technical background, with understanding and/or hands-on experience in software development and web technologies.
- Exceptional problem-solving skills and the initiative to engage directly in all aspects of product development.
- Effective at working with cross-functional teams in a matrix organization.
- Excellent written and verbal communication skills.
OPPORTUNITY DETAILS:
This role offers the unique opportunity to lead the development and implementation of customer experience solutions at the forefront of our industry. As a Senior Product Manager, you will play a crucial role in shaping our product offerings, driving the company’s growth, and enhancing our customer’s experience. You will have the chance to work with a talented team of professionals dedicated to innovation and quality, in an environment that values creativity and strategic thinking. If you are passionate about product management and eager to make a significant impact, we invite you to apply and join our team.
ABOUT CURATE:
At Curate Partners, we are not just a staffing agency; we are a bridge to innovation in the digital and data transformation landscape. Our mission is to match dynamic organizations with the ‘Purple Squirrels’ of the talent world—those rare, innovative drivers with unique skills that catalyze change and propel transformation journeys. With a focus on specialized talent, we empower companies and individuals alike to achieve groundbreaking success in their respective fields. Join us, and become part of a purpose-driven team committed to making a measurable impact while advancing your career alongside the most sought-after professionals in the industry.
EQUAL OPPORTUNITY EMPLOYER:
Curate Partners and their clients are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace the unique contributions that each ‘Purple Squirrel’ brings to our team, regardless of their age, gender, race, ethnicity, national origin, disability status, sexual orientation, or religious belief. We believe that our strength lies in our diversity and in our unified pursuit of innovation, excellence, and transformative success. We are dedicated to providing an environment where all employees and consultants feel valued, included, and empowered to bring their authentic selves to work every day. Join us in our commitment to creating a diverse, inclusive, and innovative workspace where every ‘Purple Squirrel’ can thrive.
FAQ:
- Q: What are the primary responsibilities of a Senior Product Manager focused on customer experience?
- A: Responsibilities typically involve leading product development initiatives to improve the customer journey, conducting user research, defining product requirements, and collaborating with cross-functional teams.
- Q: What qualifications are required for a Senior Product Manager role in customer experience?
- A: Qualifications often include extensive experience in product management, a deep understanding of user experience principles, strong leadership skills, and the ability to drive product strategy aligned with customer needs.