Vice President, Product Design

Responsibilities

• Lead user-centered design practices to shape intuitive and effective digital experiences
• Define and map end-to-end user journeys across customer, operational, and service workflows to identify pain points and improvement opportunities
• Design complex web interfaces, interaction models, and workflows that balance functionality and usability
• Create high-fidelity wireframes, prototypes, and visual designs using tools such as Figma and Miro
• Contribute to and evolve a scalable design system that ensures consistency across products and interfaces
• Translate complex system requirements into clear, user-friendly design solutions
• Collaborate closely with product managers, engineers, and cross-functional stakeholders to align design outcomes with business goals
• Communicate design concepts and rationale effectively through storytelling and presentations
• Mentor and guide junior designers, providing feedback and fostering a culture of continuous improvement and collaboration

Required experience and skills

• 5 or more years of experience in product design or a related discipline, or equivalent demonstrated through portfolio and leadership impact
• Strong expertise in user-centered design principles and research-driven decision making
• Proven experience mapping and optimizing user journeys across complex systems
• Advanced skills in interaction design and user interface design for web-based applications
• Proficiency with design and prototyping tools such as Figma and Miro
• Experience working with and contributing to design systems and reusable component libraries
• Strong understanding of designing for complex systems and large-scale platforms
• Ability to collaborate across multidisciplinary teams and translate technical constraints into practical design solutions
• Excellent communication and storytelling skills to present ideas clearly to diverse audiences
• Demonstrated experience mentoring designers and supporting team development

A portfolio is required and should reflect relevant design work and expertise.

FAQ

1. What are the core responsibilities of a Vice President of Product Design?
This executive leadership role is responsible for defining and driving the product design vision, strategy, and organizational direction. Responsibilities include leading design teams, establishing user experience standards, aligning design initiatives with business goals, and fostering a culture of innovation. The VP also partners with executive stakeholders to shape the future of digital products and customer experiences.

2. What types of teams and functions does this role oversee?
The role typically oversees product designers, UX researchers, content designers, design operations professionals, and design managers. It may also influence cross-functional collaboration with product management, engineering, marketing, and customer experience teams. Building and scaling high-performing design organizations is a key responsibility.

3. How does this role contribute to product strategy?
The VP of Product Design helps define product direction by advocating for user-centered design principles and leveraging customer insights. They work closely with product and business leaders to ensure design decisions support both user needs and organizational objectives. Strategic thinking and vision-setting are critical aspects of the role.

4. What is the role of user experience in this position?
User experience is central to the role, with a focus on creating intuitive, accessible, and engaging products. The VP establishes design frameworks, promotes research-driven decision-making, and ensures consistent experiences across platforms. Customer satisfaction and usability are key priorities.

5. How does this role collaborate with executive leadership?
The VP works closely with executive teams to align design strategy with company goals, growth initiatives, and product roadmaps. They communicate the value of design investments and influence major business decisions. Strong executive presence and stakeholder management skills are essential.

6. How is success measured in this role?
Success is measured through product adoption, customer satisfaction, user engagement, design team effectiveness, and business impact. Metrics may include usability improvements, retention rates, and successful product launches. Building a strong design culture is also an important indicator of success.