Home Case Study Accelerating Digital Transformation with Agile Methodologies in Healthcare
Healthcare
Accelerating Digital Transformation with Agile Methodologies

Focus Areas
Agile Methodologies
Digital Transformation
IT Operations

Business Problem
The healthcare provider faced significant challenges in transitioning from a traditional Waterfall project management approach to Agile methodologies. This inefficiency led to project delays in the development of their critical digital health records platforms, directly affecting their ability to release new customer experience management features on time. The delays caused cascading impacts on patient care, team productivity, and business outcomes. Furthermore, the organization’s internal teams struggled with the collaborative practices essential for Agile, leading to disjointed development cycles.
Key challenges:
- Extended Development Cycles: The Waterfall methodology resulted in long development cycles, with little room for iteration and feedback during the process, impacting their customer relationship management capabilities.
-
Lack of Agile Expertise: Development teams and product owners lacked the necessary experience in Agile frameworks, making the transition difficult.
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Delayed Product Launches: The delays in adopting Agile practices slowed down the release of new features that would have otherwise improved patient care.
The Approach
Key components of the solution:
- Agile Training and Workshops: Curate’s Agile experts conducted training sessions for the development teams and product owners, focusing on the core principles of Scrum. These sessions were designed to equip them with the skills and tools needed to manage and collaborate within Agile sprints.
- Scrum Implementation: Curate helped set up Scrum teams and facilitated the introduction of Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. We provided the staffing necessary for coaching and mentoring roles to support both product owners and developers through this transition.
- Process Integration with Existing Systems: We ensured seamless integration of Agile practices into the client’s existing tools and platforms, such as Jira for sprint management and collaboration. Curate worked with the client’s IT operations and vendors to ensure that Agile adoption did not disrupt ongoing projects.
- Continuous Improvement Framework: Curate introduced a continuous improvement framework through retrospectives after every sprint. This allowed teams to assess their performance, identify challenges, and implement solutions for greater efficiency in future sprints.
- Collaborative Approach: By embedding Curate staffing resources alongside the client’s internal teams, we ensured a collaborative effort to reduce friction and improve adoption rates of Agile practices across the board.
Business Outcomes
Increased Development Velocity
The adoption of Scrum practices reduced the time-to-market for new healthcare features, enabling faster software release cycles and more frequent updates.
Improved Team Productivity
Agile ceremonies, such as daily stand-ups and retrospectives, led to an improvement in team collaboration and productivity, as teams were able to quickly address bottlenecks and iterate based on real-time feedback.
Faster Feature Deployment
The switch to Agile allowed the organization to deploy critical patient management features faster, improving the quality of healthcare services delivered to patients.
Customer Value
Quicker Access to New Features
With reduced development cycles, patients and healthcare professionals gained quicker access to new, user-friendly features on critical health platforms.
Improved Patient Care
The faster deployment of health management features directly contributed to improving patient care and treatment outcomes.
Higher Stakeholder Satisfaction
Internal stakeholders, including product owners and executive leadership, reported improved satisfaction due to the increased transparency and efficiency of project management.

Conclusion
Curate Consulting’s deep expertise in Agile transformations, coupled with our ability to provide specialized staffing solutions, enabled a smooth transition for the healthcare provider. By adopting Agile methodologies, the organization saw faster development cycles, reduced delays, and a more collaborative, efficient team environment.
Curate’s consultative approach not only enhanced the company’s digital transformation efforts but also ensured long-term sustainability of Agile practices, providing lasting value to both the organization and its patients.
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