Healthcare case study
Curate supports healthcare company in building a dynamic consumer data application
How a leading national healthcare company consolidated disparate consumer engagement data into a dynamic, user-friendly NPS insights application.
Our approach
Curate applied agile methods, human-centered design, and collaborative team building to help a national healthcare company build a scalable consumer data application. The tool now consolidates NPS data across campaigns and empowers business units to act on insights quickly.
We conducted stakeholder interviews, onboarded skeptics early, and created empowered “super users” who became project advocates.
Curate mapped system needs, established an agile roadmap, and aligned teams through structured scrum cadences and executive check-ins.
Senior designers ensured brand alignment, accessibility, and user-centric design for a seamless experience across all business units.
Curate trained internal teams on backlog management, refinement sessions, and agile rituals—building a replicable foundation for future projects.
Offerings accessed
Consulting solutions
Talent solutions
Project delivery
Impact
Super users gave strong feedback and quickly adopted the tool.
Senior leadership endorsed it as scalable across units.
New initiatives expanded NPS insights for stronger engagement.
Featured Resources
Healthcare case study Curate supports healthcare company in building a dynamic consumer data application How a
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