JOB SUMMARY:
We are seeking a Salesforce Business Analyst to join our dynamic IT department. This role involves working closely with internal customers to understand their needs, providing functional and technical expertise on the Salesforce platform, and delivering solutions that drive measurable business value. As a key player in our team, you will leverage your application domain knowledge to identify inefficiencies, solve complex problems, and help envision strategic solutions that align with our business objectives.
RESPONSIBILITIES AND DUTIES:
- Facilitate requirement sessions to elicit, document, and analyze business requirements and functional specifications.
- Identify operational inefficiencies and conflicting business practices, proposing alternative solutions to complex cross-functional problems.
- Act as a senior member of a project team, ensuring timely delivery of user improvements and enhancements by effectively employing both Waterfall and Agile methodologies.
- Scope and prioritize enhancement requests with multiple stakeholders, managing and maintaining the product roadmap.
- Develop and maintain strong business customer relationships, serving as the “voice of the customer” to the IT project team.
- Ensure business and operational readiness for the deployment of system enhancements, new products, and process changes; support end-user training.
QUALIFICATIONS:
- Bachelor’s degree or equivalent experience in a related field.
- Minimum 4 years of professional experience in business analysis, application design, implementation, and support of IT systems.
- At least three years of experience in developing and implementing Salesforce solutions strongly preferred.
- Proficient knowledge of Agile, Waterfall, and other IT project management methodologies.
- Proven experience in leading cross-functional projects and providing technical direction amidst uncertainty.
- Strong understanding of IT and business concepts, with the ability to evaluate the impact of business changes on systems.
- Exceptional communication skills, both written and oral, with the ability to present ideas clearly and effectively.
- Excellent organizational skills, capable of managing multiple tasks within tight timeframes and prioritizing duties in a fast-paced environment.
OPPORTUNITY DETAILS:
This position offers the opportunity to be at the forefront of leveraging Salesforce capabilities to support our business strategy, enhance customer engagement, and improve operational efficiency. If you are passionate about making a difference and are looking for a role where you can contribute to exciting projects, we invite you to apply.
ABOUT CURATE:
At Curate Partners, we are not just a staffing agency; we are a bridge to innovation in the digital and data transformation landscape. Our mission is to match dynamic organizations with the ‘Purple Squirrels’ of the talent world—those rare, innovative drivers with unique skills that catalyze change and propel transformation journeys. With a focus on specialized talent, we empower companies and individuals alike to achieve groundbreaking success in their respective fields. Join us, and become part of a purpose-driven team committed to making a measurable impact while advancing your career alongside the most sought-after professionals in the industry.
EQUAL OPPORTUNITY EMPLOYER:
Curate Partners and their clients are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace the unique contributions that each ‘Purple Squirrel’ brings to our team, regardless of their age, gender, race, ethnicity, national origin, disability status, sexual orientation, or religious belief. We believe that our strength lies in our diversity and in our unified pursuit of innovation, excellence, and transformative success. We are dedicated to providing an environment where all employees and consultants feel valued, included, and empowered to bring their authentic selves to work every day. Join us in our commitment to creating a diverse, inclusive, and innovative workspace where every ‘Purple Squirrel’ can thrive.
FAQ:
Q: What are the main responsibilities of a Salesforce Business Analyst?
A: Main responsibilities include facilitating requirement sessions, analyzing business requirements, proposing alternative solutions, managing enhancement requests, maintaining customer relationships, ensuring system readiness, and supporting end-user training.
Q: What qualifications are required for the role of a Salesforce Business Analyst?
A: Qualifications include a Bachelor’s degree or equivalent experience in a related field, minimum 4 years of professional experience in business analysis and IT systems support, at least 3 years of experience with Salesforce solutions, proficiency in Agile and Waterfall methodologies, strong communication skills, and exceptional organizational abilities.
Q: What opportunities does role as a Salesforce Business Analyst offer?
A: This role provides the opportunity to leverage Salesforce capabilities to support business strategy, enhance customer engagement, and improve operational efficiency. It offers involvement in exciting projects and the chance to make a significant difference within the organization.