Senior full stack product designer

A large, regulated enterprise is seeking a senior full stack product designer with deep expertise in user research to support complex, data‑driven digital products within a pharmacy benefit and healthcare services domain. This role centers on understanding the needs of patients, providers, and internal stakeholders and translating those insights into cohesive, end‑to‑end product experiences across digital platforms.

The senior full stack product designer partners closely with cross‑functional teams to shape strategy, define experiences, and deliver intuitive solutions within a highly regulated environment.

Responsibilities

• Plan and conduct end‑to‑end user research using qualitative and quantitative methods, including interviews, usability testing, journey mapping, and field studies
• Analyze and synthesize complex healthcare and benefits workflows into clear insights and actionable design opportunities
• Design scalable, intuitive product experiences across web and mobile platforms, from early concepts through high‑fidelity designs
• Collaborate with product, engineering, data, and clinical stakeholders to influence product strategy and roadmaps
• Translate research findings into personas, service blueprints, and experience frameworks that inform decision‑making
• Advocate for human‑centered design practices within compliance‑driven and regulated environments
• Contribute to the evolution of design systems and user experience standards to ensure consistency and scalability
• Communicate design rationale and research insights clearly to senior stakeholders and partners
• Support design delivery across the full product lifecycle, from discovery through implementation

Required experience and skills

• Seven or more years of experience in product design with a strong emphasis on user research
• Demonstrated experience designing complex, data‑heavy platforms such as healthcare, financial, or enterprise systems
• Advanced knowledge of user research methodologies, synthesis techniques, and insight communication
• Ability to work through ambiguous problem spaces and translate them into structured design solutions
• Proficiency with modern design and research tools such as Figma, FigJam, and Dovetail
• Strong understanding of end‑to‑end product design processes from discovery through delivery
• Experience operating effectively in regulated environments and aligning design solutions with compliance requirements
• Strong communication and collaboration skills, with the ability to influence across disciplines and levels

FAQ

1. What are the core responsibilities of a Senior Full Stack Product Designer?
This role covers end-to-end product design, from user research and problem definition to visual design and implementation support. It involves creating intuitive user experiences across web and mobile platforms while aligning with business goals. The designer collaborates closely with product managers and engineers to deliver cohesive, high-quality solutions.

2. What does “full stack” mean in the context of product design?
“Full stack” design refers to working across the entire design process, including UX research, interaction design, visual design, and sometimes front-end implementation. It also includes contributing to design systems and ensuring consistency across products. The role requires both strategic thinking and hands-on execution.

3. What tools are commonly used in this role?
Common tools include Figma, Sketch, or Adobe XD for design and prototyping. Collaboration tools like Miro or FigJam are used for workshops and ideation. Designers may also work with basic front-end technologies such as HTML, CSS, and JavaScript.

4. How does this role collaborate with engineering and product teams?
The designer works closely with engineers to ensure designs are feasible and implemented accurately. Collaboration with product managers helps align user needs with business priorities. Regular feedback loops ensure continuous improvement.

5. What role does user research play in this position?
User research is a critical component, helping to uncover user needs, behaviors, and pain points. The designer conducts interviews, usability testing, and data analysis to inform design decisions. Insights from research guide the overall product strategy.

6. How is success measured in this role?
Success is measured by user satisfaction, usability improvements, and product performance metrics such as engagement and conversion rates. Delivering high-quality designs that meet business objectives is also key. Stakeholder alignment and adoption of design solutions are important indicators.