In today’s digitally connected world, accessibility is no longer optional—it’s a necessity. Digital content and technology need to be usable by everyone, regardless of their physical, cognitive, or sensory abilities. For federal agencies in the United States, this mandate is enshrined in Section 508 of the Rehabilitation Act of 1973, amended in 1998, which legally […]

A11Y: The Key to Inclusive Digital Experiences and How Curate Partners Can Help You Get There In today’s increasingly digital world, it is essential for businesses to create user experiences that are not just functional but also inclusive. Digital accessibility, often referred to as A11Y, is a crucial aspect of ensuring that websites, apps, and

Enhancing Customer Experience Through Accessibility: A Path to Inclusive Design In today’s digital-first world, creating a seamless and satisfying customer experience (CX) is critical to business success. But true customer-centricity extends beyond aesthetic appeal and usability — it encompasses accessibility, ensuring that people of all abilities can fully interact with products, services, and interfaces. Accessibility

In the fast-paced world of digital product development, effective collaboration and seamless design workflows are paramount. Figma has emerged as a game-changer, a cloud-based design tool that has fundamentally transformed how User Interface (UI) and User Experience (UX) design teams create, iterate, and deliver exceptional digital products. Its innovative approach fosters real-time collaboration, streamlines design

In today’s business landscape, customers expect more than just functional products and services. They seek meaningful experiences that cater to their individual needs, desires, and emotions. Enter Human-Centered Design (HCD) — a design philosophy and process that puts people at the heart of every solution. At Curate Partners, we specialize in HCD, and our mission

In the digital age, customer engagement has evolved from one-size-fits-all marketing strategies to personalized, real-time interactions that meet customers at every touchpoint. Businesses today need to understand not only who their customers are but also how, when, and where they engage with their brand. As customer expectations rise, the ability to create seamless, personalized experiences

In today’s hyper-competitive market, customer experience (CX) is more than just a buzzword—it’s the key to sustained growth and brand loyalty. As businesses of all sizes strive to deliver personalized, seamless, and satisfying experiences, they are turning to Journey Mapping as a critical tool in understanding their customers and optimizing every interaction. Journey mapping goes

In an era where customer experience (CX) can make or break a business, understanding and enhancing every interaction your customers have with your brand is paramount. Enter Medallia, a leading customer experience management (CXM) platform designed to help organizations capture, analyze, and act on customer feedback across all touchpoints. Whether you’re a business leader aiming

In the digital age, a website is often the primary touchpoint for customers, clients, and stakeholders. Ensuring it’s accessible, easily discoverable, and performs optimally is not just good practice—it’s essential for sustained success. Siteimprove is a comprehensive platform designed to empower organizations in achieving these critical goals. This article explores how Siteimprove addresses the strategic

In today’s hyper-competitive landscape, businesses are increasingly focusing on delivering exceptional customer experiences (CX) to retain loyal customers and attract new ones. With digital channels, social media, and online reviews shaping brand perception, the need for a robust customer support system has never been more critical. Yet, while written feedback and surveys can provide valuable