purplesquirrelusa, Author at Curate Partners

25Dec

IT Manager

San Pedro, CA

Opportunity Details

PURPOSE:
The hands-on “IT shift manager” manages operational availability of Technology Infrastructure, Systems, and Service vendors during the work shift. This role is responsible of ensuring that local IT delivery team and IT service vendors deliver to expectations during operational work shift. The role will be tasked with implementing IT procedure for vendors and for teams under its responsibility. The role focuses on local IT operations while partnering with regional & global IT teams for a consistent execution of shared services and tool.
Candidate must have an experience with management and with practice for running IT operation, with management of technology infrastructure, systems and in people management. The candidate will lead and manage a focused technology team, technology vendors and work towards developing and delivering high quality business and foundational IT technology area. The candidate must be skilled in working alongside operational area users, in collecting and managing operational requirements, and in problem solving.

PRINCIPAL ACCOUNTABILITIES:
• Manage team & IT Service vendors in their responsibilities for delivering & maintaining tech infrastructure, tech solutions and day-to-day operational management of the end user expectations, services, and associated IT tools.
• Provide oversight and governance to ensure high-value, appropriate technology solutions are implemented along with maintaining productive relationship with business stakeholders.
• Responsible for management of IT system environments availability, management of IT and OT releases and new solutions. Coordinate with IT (Information Technology) and OT (Operational Technology) teams for doing release planning, approvals and anything impacting systems availability in production.
• Coordinate on IT management activities with the offshore teams, regional and global teams and with operational execution functions.
• Management of people and procedures required to enable 7×24 support activities for production environments; including administration, incident resolution and end-user expectations management.
• Design policies, procedures/processes and implement them with the consent of the IT Leadership team.
• Determines IT infrastructure, system/service availability requirements based on agreed-upon SLAs, including downtime and maintenance windows.
• Identify, raises and track issues, remove barriers, resolves problems of medium complexity involving stakeholders, and escalates to the appropriate level when required.
• Manages contracts with vendors (e.g., development platforms, IT infrastructure, telecommunication companies, business system managers) and software licenses.
• Work with IT Director, define the proper management strategy to ensure proper service and capability of IT organization.

QUALIFICATIONS/SKILLS/EXPERIENCE:
• Education – Engineering degree and certification in Project management, Information Technology, Software engineering or related discipline is preferred.
• Experience – Minimum five (5) years of technology operations management, management of people and function. Project management experience.
• Skills – following are strongly recommended/critical:
• Excellent interpersonal, communication and presentation skills with strong customer service orientation: This role will constantly be communicating concerns, changes.
• Strong analytical skills with the ability to quickly understand complex systems.
• Can work well under pressure with limited direction and are comfortable with change.
• Experience with management and allocation of work across local, functional & geographical teams.
• Can address operational concerns and issues, monitoring overall customer satisfaction.
• Collaboration: Must build strong working relationships with stakeholders. Must possess skills, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).

• Functional Excellence: Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), apply analytical thinking and creative problem solving to daily tasks.
• Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.
• Maintains credibility with leadership team.

25Dec

Vice President of Data Technology

Remote

Opportunity Details

Role & Responsibilities:
The VP of Data Technology will be responsible for leading a diverse and curious development team and collaborating across the entire organization to ensure the successful launch of new products and ongoing refinements of existing products. The ideal candidate will have a demonstrated track record of building high-performance teams and delivery of highly scalable products. The VP of Data Technology must have a passion for developing a team culture that inspires excellence in what we deliver, collaboration in how we deliver it, and the innovation required to enable us to help anyone who comes to us with a financial service need.

What You Will Do:
• Build and lead our Data Engineering organization from the ground up, fostering a data-driven culture and overseeing career development and performance management for a team of engineers and architects.
• Identify the next level of leadership in the organization (both technical and people leaders)
• Oversee technical strategy and architecture across data integration, data lake, data warehousing, data access layers, and data reporting.
• Partner with business, engineering, security, and product teams to understand their specific requirements for data, metrics, and analytic outputs.
• Build efficient & scalable data pipelines to enable data-driven decisions across business lines.
• Architect & take ownership of our disparate data environments, bringing them into one, comprehensive org-wide data management strategy that clearly defines how data will be stored, modeled, computed, consumed, integrated, and managed across different functional areas, entities, systems, and various data domains from streaming to batch processing.
• Deliver sustainable, scalable designs, managing the data framework (e.g. blueprints) which includes conceptualizing, designing, deploying, and managing our data foundation enabling the strategic use of data.
• Oversee Data Operations and Data Engineering teams to build and maintain the data foundation, data pipelines, data stores, data models, streaming services, data integration services, and quality controls.
• Drive the implementation of data governance and data security-related processes.
• Establish and evangelize best practices, frameworks, and processes for source code management, metadata cataloging, ETL logic, testing automation, quality controls, and task monitoring across data engineering. Inspire and create a motivating environment through coaching, mentoring, and enablement.
• Provide opportunities to participate in both formal and informal developmental activities.
• Working with senior leaders and department heads, set expectations for all team members and hold employees accountable for results.
• Lead hiring, performance management, and compensation, and evaluation of team members
• Collaborate with leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs.

What We Are Looking For:
• Prior experience working in a fast-growing organization.
• Prior experience in leading and scaling an extraordinary engineering organization.
• Exceptional leadership capabilities and strong interpersonal skills. Demonstrated ability to grow, develop, and retain top talent.
• Deep understanding of development processes and methodologies.
• Belief that great engineering management starts with building trust and empathy, and ultimately succeeds by being able to challenge the team to grow and excel.
• Proven experience in working with several organizations and aligning goals, strategies, and objectives.
• Successful track record as an exceptional communicator and comfortable in presenting to both business and technical executives.
• At least 7 years of leadership experience in technology organizations
• Significant experience with industry-standard platforms and tooling including AWS, relational and non-relational solutions, Snowflake, Qlik, Tableau, etc.

05Dec

Curate Partners Joins the Adobe Solutions Partner Program

Woburn, MA – Dec. 5th, 2023 — Curate Partners, a leading Strategy Consulting and On Demand Specialized Talent Services provider, is thrilled to announce its new partnership with Adobe as an Adobe Solutions Partner.

This strategic alliance underscores Curate Partners’ dedication to offering Personalized Omni Channel Consumer Engagement & Experiences in Healthcare, Retail, Finance and other settings, enabled by Adobe’s pioneering software like the Adobe Experience Platform, which facilitates large-scale personalization by streamlining the management of customer data across diverse applications.

Moreover, this collaboration will see Curate Partners leveraging Adobe’s robust tools for insights, engagement, audience creation and activation, omnichannel customer journey analysis, and journey optimization, effectively enhancing the digital experience for its clientele – combined with the newly launched Curate Healthcare Strategy & Transformation Consulting division with industry leading SME’s.

Curate’s Specialized on Demand Staffing Services further enrich this partnership, offering Adobe Certified Professionals to support customers in their initiatives, thereby creating a win-win combination for all stakeholders involved.

“We are beyond excited for this partnership with Adobe which not only allows us to provide innovative, tailored solutions but also empowers us with the ability to continuously evolve with changing customer experience demands,” said Vijay Kukreja, Chief Consulting Officer at Curate Partners.

About Curate Partners: Curate Partners is a Strategic Consulting and Specialized Talent Services provider specializing in aiding clients navigate transformations like improving customer experiences and crafting competitive digital innovations. From strategy formulation, project roadmap design, to resource planning, talent fulfillment, and program execution, Curate Partners, with its network of adept product managers, CX leads, UX designers, and other critical technology experts, is committed to enabling clients to make significant business transformations. www.CuratePartners.com

Media Contact:
Jess Rousseau, Senior Marketing Manager
Curate Partners
jess.rousseau@curatepartners.com | 833.828.7283 | www.curatepartners.com

01Dec

Salesforce Technical Delivery/Outcome Lead

Remote

Opportunity Details

Job Description:

Looking for a very experienced and seasoned Salesforce Technical Delivery/Outcome Lead to oversee delivery multiple projects on the Salesforce platform. At least 10+ years of experience in a similar role. It is important they have technical background in Salesforce (Developer, Architect NOT Analyst etc.) Ideal candidate would also have experience in a product owner capacity, and familiar with Agile and Scrum structures.

Strong experience with Salesforce technologies is required to perform this job (Sales Cloud, Service Cloud, Health Cloud). The role oversees the day-to-day management of the Salesforce portfolio delivery plan and is the primary point of escalation for any and all team technical impediments. Focus on the ‘how’ of technology implementation within the org’s broader technical architecture, engineering principles and standards.

The role will partner with Enterprise Architecture to ensure that the value stream work is aligned with an up-to-date target architecture. Role will ensure the team’s success in delivery, primarily by helping to identify and especially remove impediments impacting the team’s ability to deliver. Lead all aspects of Salesforce operational delivery ensuring successful monthly maintenance releases, completion of end user support tickets, and system management including all PKI reporting to show successful management

Preferred Salesforce Background:

Healthcare
Developer or Architect background
Product Owner or Product Manager
Experience as a Salesforce Technical Delivery Lead
Strong Interpersonal Communication Skills
DevOps engineering
Health Cloud
Omnitsudio/Vlocity Experience

Responsibilities:

This position will oversee all aspects of Technical delivery for all projects, striving toward operational excellence as well as successful delivery.
Work collaboratively with and manage onshore/offshore development team members and project managers.
Ensures successful implement of Salesforce customizations, security and user management, processes, workflow, reports, analytics, and application design.
Ensures the set-up of the operational service model/framework and ensures its deliver.
Monitor emerging technology trends within assigned product/technology area.
Act as primary point of contact for escalation purposes in case of delivery issues across many projects.
Publish return of experience reports for enhancement and improvement purposes.
Identify challenges and propose improvements opportunities and best practices for project delivery.
Key contributor of continuous improvement activities in case of SLA breach.
Ensure for capacity planning providing right inputs to operational teams.
Provide tangible inputs to design and improve the delivery model.

01Dec

Network Architect

San Pedro, CA

Opportunity Details

Manage IT Infrastructure to ensure proper planning, installation, maintenance, and upgrade of IT infrastructure while standardizing and optimizing a 24/7 IT hardware and system availability. Build and execute the modernization, standardization and cyber security agenda. Implement a ITSM based support model to meet automation environment demands.

PRINCIPAL ACCOUNTABILITIES:
Overall responsibilities are the following:
• Act as primary point of contact for the head of IT regarding the infrastructure platform by leading the IT infrastructure team.
• Implementation and Management of IT infrastructure changes in an operating facility.
• Responsible for driving Operational Excellence and service process optimization and standardization across the company
• Responsible for the IT service delivery for end-user computing, network, and compute.
• Primary point of contact with regional and global experts to drive the standardization of the local hardware platforms ensuring strong alignment with global standards
• Driving cyber security compliance and excellence for the company in alignment with regional strategy
• Responsible for developing and managing the budget to run and maintain the infrastructure
• Responsible for the management and mitigation of all risks associated with infrastructure
• Ensuring robust business continuity processes and disaster recovery plans
• Primary point of contact with local and regional vendors to ensure the achievement of the agreed SLAs.
• Work closely with platform counterparts from the region to share good practices and leverage cross synergies
• Build up excellent IT service management and IT infrastructure skills and expertise within the local IT team
• Effectively manage stakeholders across platform teams, functions, and to reach agreement on conflicting priorities
• Implement and maintain standard 24×7 network and automation monitoring services
• Follow technology innovations in the network and virtualization domain to advise on applicability within Pier 400.
• Responsible for the optimization of the Data Center and server management process to ensure a high available environment to meet automation demands.
• Identify and ensure the proper skill set within the IT infrastructure area to meet business expectations.
• Adopt and implement the latest Data Center management techniques as part of the modernization agenda.
• Main Interface with the automation team to provide guidance for hardware fixes that are configured from the infrastructure landscape
• Leads and manage the troubleshooting calls for Major Incidents arise to restore business operations as soon as possible.
• Leads the development of root cause analysis for major incidents impacting the operations and ensure identified countermeasures are deployed as planned.
• With the IT manager, define the Tech portfolio modernization, infrastructure simplification and applications rationalization

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE:
Necessary to perform the requirements of the position:
• Education – University or higher vocational degree and certification in Control Engineering, Electrical Engineering, Computer Science, Software Engineering or related discipline is preferred.
• Experience – Minimum eight (8) years of Infrastructure management and complex network platforms implementation, automation component experience is preferred.
• Minimum five (5) years of related project handling/coordination experience and process documentation.
• Operational Technology hardware and integration experience is a must.
• Skills – the following are strongly recommended/critical:
• In deep knowledge of Cisco hardware, implementation and support.
• CCNA as a must – CCIE prefer
• Understanding basic concepts of PLCs: Siemens, TIA Portal, ladder logic, ST, FBD, SFC.
• Platforms, Networking, and protocol (TCP/IP, Profibus, ProfiNET, ASI, CAN-Bus)
• Extensive understanding of a wireless connectivity and Lte environments.
• Application lifecycle and IT Service Management concepts
• ITIL V4 Certified is recommended.
• Understanding of Continuous Improvement/LEAN/Six Sigma.
• Collaboration – Able to build strong working relationships with stakeholders. Must possess empathy, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).
• Functional Excellence – Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), and to apply analytical thinking and creative problem solving to daily tasks. Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.
• Management Skills – Able to demonstrate experience leading infrastructure teams and vendors as both implementation but support business model.
• Advanced Data analysis skills
• Good understanding of the operating model
• Shows credibility with leadership team
• Experience with Agile principles and methods
• Experience with applying WOW (Lean) standards and tooling
• Working experience managing demands
• Problem Solving sounding experience.

21Nov

Navigating the Data-Driven Healthcare Revolution: Insights from Curate Partners

Navigating the Data-Driven Healthcare Revolution:

Insights from Curate Partners

Introduction:

In the realm of healthcare, data stands as a pivotal element in catalyzing high performance for hospitals and health systems. Its role in facilitating informed decision-making, effective change management, and meticulous performance monitoring cannot be overstated. It’s through the lens of accurate and transparent data that healthcare institutions can pinpoint improvement areas and monitor their growth trajectory.

In an insightful Q&A, Vijay Kukreja, Chief Consulting Officer at Curate Partners, delves into the intricate challenges of formulating data strategies that elevate care delivery and expand patient access. Vijay’s journey includes a tenure as Chief Digital Officer at BCBSMA and leadership roles in data & analytics at various healthcare organizations, augmented by a recent MITxPro certification in AI in healthcare.

The Critical Role of Data in Healthcare Performance:

Q: Can you elaborate on the significance of data in enhancing performance in healthcare settings?

A: Today’s healthcare leaders are more intent than ever on instigating impactful changes and meticulously tracking performance. This ambition hinges on the availability of robust and transparent data, capable of being dissected down to individual patients, providers, or units. The necessity for data to be prompt and risk-adjusted is paramount. While data perfection is aspirational, top-tier organizations strive for near perfection, benchmarking their data for precise and meaningful comparisons.

Strategic Data Utilization for Enhanced Care and Access:

Q: What strategies are leaders adopting to improve care delivery and patient access through data?

A: The focus is on a “north star” metric, a guiding light that aligns with patient care imperatives and facilitates benchmarking against peer institutions. It’s crucial to encompass all patient data, irrespective of their payer status, to foster comprehensive insights. Consistent data utilization for driving change is vital, involving key stakeholders such as physicians in the goal setting and review process. This strategy extends to every level, from units and departments to individual employees, ensuring everyone is aligned with the collective objectives.

Data Solutions and Emerging Innovations:

Q: What challenges can data address, and which innovations in this space excite you the most?

A: Data stands as a formidable tool in refining both clinical and administrative workflows. AI’s role is increasingly prominent, finding applications in human resources, customer service, and claims coding. It’s revolutionizing radiology, enhancing both accuracy and efficiency in image reading. The horizon holds immense promise for AI in complex care decision support, early detection systems, and tailored medicine. The journey to fully unleash AI’s potential in healthcare is ongoing and exhilarating.

Future-Ready Investments by Healthcare Leaders:

Q: What are the key areas of investment by healthcare leaders to future-proof their organizations?

A: The current investment landscape is heavily skewed towards data warehousing, visualization, and AI, particularly in back-office operations. Efforts are being directed at refining coding, documentation, and optimizing workflows in critical areas like operating rooms and emergency departments. Short-term focuses include charge capture, patient data analysis, and workflow optimization. Looking ahead, the emphasis will shift to predictive analytics, risk stratification, clinical decision support tools, and enhancing provider workflows.

Curate Partners’ Role in Shaping Healthcare Futures:

Q: How is Curate Partners aligning with healthcare leaders to realize mutual objectives?

A: At Curate Partners, we’re in lockstep with healthcare leaders, setting data-driven goals anchored in industry benchmarks. In scenarios where best practices are nebulous, we undertake studies/workshops to unearth insights and devise solutions working with our healthcare SME’s and leaders. Our commitment to integrated data platforms, data as a product augmented with AI, is unwavering. We have partnered with organizations like Snowflake and Databricks to bring the latest in data technologies in parallel with specialized purple squirrel talent experts and SME’s. This dedication aids hospitals in reducing costs, enhancing quality, and strategic growth. Our collective aim is to identify and deliver the most efficient, quality care for every patient. By focusing on strategic data investments, we’re not just adapting to the changing healthcare landscape; we’re helping shape it, with an unwavering commitment to improving patient care and simplifying healthcare complexities.

Media Contact:
Jess Rousseau, Senior Marketing Manager
Curate Partners
jess.rousseau@curatepartners.com | 833.828.7283 | www.curatepartners.com

20Nov

Applications Manager

San Pedro, CA

Opportunity Details

PRINCIPAL ACCOUNTABILITIES:
Overall responsibilities are the following:
• Overseeing the correct management and implementation of applications in the applications landscape.
• Researches and analyzes improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements. Develops business requirement documents and specifications.
• Supports the review and understand control system design and process requirements to develop software functional specifications for optimization/continuous improvement projects.
• System integration, software test planning, testing, and commissioning for the automation application landscape.
• Ensure proper application lifecycle and version management by following up every software release into production environment while acting as hyper care support.
• Works as directed by management team to research and document business issues involving workflow procedures and processes.
• Main Interface with the automation team to provide guidance for hardware fixes that are configured from the application.
• Interface with Project, Ops, and AM to lead troubleshooting and RCA exercises for operational incidents at the application level, develop requirements, and support documentation and procedure generation efforts.
• Lead troubleshooting calls as the incident manager when an issue is presented.
• Analyze data and work with management to develop creative IT solutions
• Works closely with the operational and functional team to identify and implement improvements to business operations, services, and models.
• Ensure proper integration of vendor engineering solutions into the overall engineering documentation.
• Define and Ensure vendor SLAs is meet trough definition of proper KPIs per application or solution.
• Collaborate with the regional platform Sr business analysts and Delivery Management to identify opportunities to modernize, streamline and standardize the tech portfolio
• Lead the efforts in the development of root cause analysis for major incidents impacting the operations and ensure identified countermeasures are deployed as planned.
• Ensure to meet the initiatives where any application is involved.
• With the IT Director, define the Tech portfolio modernization, infrastructure simplification and applications rationalization.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE:
Necessary to perform the requirements of the position:
• Education – University or higher vocational degree and certification in Information Technology, Computer Science, Software Engineering or related discipline is preferred.
• Experience – Minimum five (5) years of automation component experience is preferred.
• Minimum three (3) years of project handling/coordination experience and process documentation.
• Experience on IT support organizations, Level 2 or Level 3 prefer.
Skills – the following are strongly recommended/critical:
• Understanding of Software application life cycle and IT Service Management.
• ITIL V4 Certified is recommended.
• Knowledge on application architecture design.
• Understanding of High availability application landscapes.
• Understanding of Continuous Improvement/LEAN/Six Sigma.
• Collaboration – Able to build strong working relationships with stakeholders. Must possess empathy, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).
• Functional Excellence – Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), and to apply analytical thinking and creative problem solving to daily tasks. Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.
• Advanced Data analysis skills
• Good leadership and communication skills
• Good understanding of the operating model
• Shows credibility with leadership team
• Experience with Agile principles and methods
• Experience with applying WOW (Lean) standards and tooling
• Working experience managing demands
• Problem Solving sounding experience

20Nov

UI/Visual Designer

Remote

Opportunity Details

Job Brief

We are looking for a UI and visual designer to join our team and help define and drive the future of our member and care team digital experiences. You will create user flows, storyboards, wireframes, interaction details and animations to effectively communicate design and interaction ideas. You’re driven to conduct industry research and stay up-to-date on best practices, competitor UI designs and emerging technologies.

Your Day-to-Day

• Collaborate with UX team members, product owners, developers, and copywriters

• Define and implement innovative solutions for product direction, experience, and visuals

• Effectively communicate your designs to all team members and key stakeholders

• Help manage and grow the design system with design standards, guidelines, and best practices

• Assist with user research and usability studies, translating findings into wireframes and prototypes

• Support the QA team to make sure features are implemented as intended

Skills, Expertise, and Desires

• Bachelor’s Degree in Communications, Visual Arts, or Design or equivalent experience

• Experience as a UI and visual designer for both web and native mobile apps

• Excellent typography, layout, visual design and animation skills with a strong portfolio

• Expert-level proficiency in Figma with design systems, components, and prototyping experience

• Strong and innovative examples of motion and animation in UI and interaction design

• Expert-level understanding of Web Content Accessibility Guidelines (WCAG) 2.1

• Outstanding written and verbal communication skills

• Member and user-obsessed and solutions-driven

20Nov

AI Product Manager

Remote

Opportunity Details

The AI Product Manager position entails spearheading the definition and delivery of AI solutions in a Healthcare payer environment. This role leverages a blend of extensive Data and AI expertise and practical experience to generate business value aligned with the AI product vision and company objectives.

Key Responsibilities:

Lead the development roadmap for AI Products within the designated domain.
Oversee stakeholder engagement and value delivery through AI Products.
Manage the entire AI Product development lifecycle, from use case intake to production delivery.
Collaborate with a highly skilled team of AI/ML Engineers, Business Systems Analysts, Data Product Managers, and Business Partners.
Gain a deep understanding of company business strategies and goals, identifying opportunities to effectively utilize AI for enhancing business outcomes.
Utilize market insights to identify and develop AI product opportunities by leveraging Applied AI, data engineering, data warehousing, and data visualization.
Collaborate with business partners to prioritize AI Product feature development, aligning business and technical objectives.
Translate business requirements into detailed product requirements.
Manage complex product and technical decisions, ensuring development progresses through an agile methodology.
Monitor and communicate the success of AI products, conducting analysis to enhance accuracy and effectiveness.

Qualifications and Requirements:

Prefer an academic degree in Data Science, Computer Science, Statistics, or a related field.
Healthcare Payer knowledge is a plus but not required.
Strong capabilities in requirement analysis and solution design, working with cross-functional teams to align objectives and develop technical plans.
Expertise in data preprocessing and feature engineering to extract insights from raw data while adhering to data and AI principles.
Experience in model prototyping and development, collaborating with engineers and stakeholders to deliver models using best practices.
Proficiency in experimentation and evaluation of AI models, including metric development and selection.
Ability to deploy and optimize models for real-time performance in collaboration with ML Engineers.
Familiarity with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
Knowledge of NLP (Natural Language Processing) is a plus, with expertise in libraries like NLTK, spaCy, or Hugging Face transformers.
Experience with model development and evaluation, including a strong foundation in model evaluation and metric selection.
Understanding of production systems and software engineering principles for deploying ML models.
Proficiency in data preprocessing and analysis, including SQL and Python data processing libraries.
Experience with SQL for analysis, analytics, and transformation, as well as familiarity with RDBMS.
Understanding of Cloud Data Warehouses, such as Snowflake, and related concepts like master data management and system integrations.

Additional Qualities:

Ability to influence and make analytical insights relevant for driving high-quality decisions.
Excellent communication and presentation skills at all organizational levels.
Experience with data instrumentation, data ingestion, data enrichment, and data syndication in a cloud-based environment.
Demonstrated expertise in AI product development and project management.
Skill in facilitating cross-functional planning sessions, such as Scrum and Squad in agile.
Strong partnership, collaboration, and inspiration skills, including remote team management.
Effective negotiation and issue resolution capabilities.
A foundation in mathematical concepts underlying machine learning, deep learning, NLP, statistical modeling, and data analysis.
Familiarity with production systems and MLOps (Machine Learning Operations).

20Nov

Senior Information Risk Analyst

Remote

Opportunity Details

Job Description:

The Senior Information Risk Analyst is an expert Information Security Generalist, as well as a Risk Management Professional, and a valued member of the Information Risk Management (IRM) team. They are broadly tasked with conducting objective, fact-based risk assessments of existing and new third-parties, systems, technologies, and applications. The role then analyzes those findings using a risk-based framework and collaborates with stakeholders to develop a mitigation plan which meets established risk tolerance levels. This role will also interact with stakeholders at all levels through data-driven, human-centered communications which appropriately utilize their excellent verbal, written, and presentation skills, as well as having reporting, analytics, and visualization capabilities which target their audience and facilitate broad comprehension and understanding, and advance the program’s needs.

In addition, the Senior Information Risk Analyst role is essential in ensuring the proper risk management of all third parties, negotiating contractual security requirements, tracking risk findings, and periodically reassessing applications and data. This role is part of a highly collaborative team of experienced Information Security Risk Analysts who partner with key security risk stakeholders, including members of the Legal, Privacy, Audit, Information Security, Procurement, Vendor Management, and Account teams to appropriately, and using a risk-based framework, safeguard the confidentiality and integrity of information while not unduly impacting business.

They are also expected to provide SME-level contributions to policies and procedures in their area of expertise, including managing the updates of those policies and procedures, and to support the growing evolution of the Information Risk Management team by leading and managing internal tasks and initiatives as directed by their leadership. This role will report directly to the Senior Manager of GRC.

Required Capabilities:
• Function as a general Information Security SME with a specific focus on risk and risk management; be broadly knowledgeable in the areas of data security, network security and architecture and specifically knowledgeable in one or more of the following: governance, compliance, contractual and regulatory language, application security, data analytics and visualizations.
• Be solutions-driven, using a broad understanding of Information Security principles, technologies, and processes to collaborate in developing and championing risk mitigation plans.
• Effectively, thoroughly, and in within established SLAs, conduct application, process, third-party and other risk assessments. Analyze and communicate those findings to stakeholders, then work collaboratively with those stakeholders to mitigate risks and facilitate risk-based senior leadership decisions.
• Review contractual security documentation to ensure incoming contracts require the appropriate technical controls and contain the appropriate administrative language to ensure data is protected along established risk tolerance levels. Working in coordination with the legal team, negotiate language and mitigation controls toward reducing risk to acceptable levels.
• Have the capacity to develop and maintain strong interpersonal relationships to support cross-team collaboration, mitigation planning, and facilitate foresight and planning to ensure upcoming or unknown business initiatives are properly risk managed.
• Participate and contribute SME-level expertise in cross-functional teams to develop risk, compliance, and information security policies, standards, and procedures.
• Given milestones and direction, be able to break a project down into tasks and manage those tasks to completion.
• As an Information Risk SME, serve as an advisor and consultant to business units and assist them with the planning, development, and coordination of risk mitigation initiatives related to business processes and systems.
• Function as a mentor to more junior members of the team providing training and guidance on operational issues and risk management strategies.

Qualifications:
• BA or BS degree in Information Security, IT, Business Management, Risk Management, related degree, or equivalent experience.
• 8+ years of IT, IS, or Risk Management experience. 5+ years of strong Analyst or Project Management experience in the Information Security domain, with demonstrated competency executing an enterprise-wide risk management and security program.
• CISSP or CRISC strongly preferred.
• Experience achieving compliance with HIPAA, HITRUST, and other state and federal privacy regulations preferred.
• Audit certification a plus (CISM, CISA or equivalent).

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