27Sep

IT Project Manager

Remote

 

Opportunity Details

 

What we need 

The IT Project Manager will be responsible for supporting complex projects/products and programs using pre-existing knowledge, skills, templates, and expertise in various organizational and implementation methodologies. They will support all phases of the project lifecycle using project management practices.

Your Day to Day

  • Delivers complex projects (and sometimes programs) that impact multiple business areas.
  • Manages timeline and financials along with risks, issues, decisions, and changes.
  • Manages risk/issue escalations and drives resolution.
  • Manages resources in a cross-functional matrixed environment. Is responsible for executive level reporting and communication.
  • Establishes clear boundaries in which the team can work. Assists with removing roadblocks and manages the process and culture to ensure team progress and continuous improvement.
  • Liaises with architecture and operations when there are dependencies to systems and infrastructure.We’re Looking for:The ideal candidate would be:
  • Technical resource
  • Comfortable with managing strong personalities and external vendor relationships.
  • Experienced with technical projects, with an understanding of Cloud and APIs.
  • Familiar with health insurance industry.
  • Strong (3+ years) with standard PM functions, such as SOW management, finance tracking, reporting.
  • Experience with technology operations process and terminology for methodologies supporting business and technology collaboration, intake documentation, and/or handoffs; experience with project scoping, requirements, and user stories preferred.
  • Demonstrated experience managing projects/products using both traditional waterfall and agile/sprint methodologies.
  • Demonstrated experience managing multiple time-sensitive, complex projects, involving multiple stakeholders and/or external vendors.

What You Bring:

  • 3-5+ years of demonstrated project management experience, Healthcare industry and technical experience is strongly preferred.
  • BS/BA in Computer Science, IS, Business or equivalent required.
  • Expert skills in development of user stories, Jira, and Confluence management.
  • Proficiency for project management skills, Agile processes, quick learning capability, self-starter, and good communicator.
  • Demonstrated ability to quickly learn new processes, systems, etc.
  • Healthcare experience with strong, collaboration, enablement and listening skills.
  • Project Management Professional (PMP) preferred. 
14Sep

Senior Business Analyst

Remote

Opportunity Details

Job Overview: 

As a vital member of the Sales Business Solutions team, the Senior Sales Business Analyst assumes a central role encompassing several critical responsibilities. These include conducting stakeholder interviews to uncover and document business requirements, analyzing and translating business needs into streamlined solution designs and workflows, crafting comprehensive user stories, collaborating with subject matter experts (SMEs) and vendors to refine these solutions, overseeing user acceptance testing, managing implementation, providing end-user training, facilitating communication, and overseeing rollout activities, all while offering immediate ongoing support. Collaboration within a cross-departmental team is essential for the success of this Senior Business Analyst.

This team member excels in analyzing and synthesizing information from multiple business stakeholders and fellow analysts to design and deliver comprehensive end-to-end solutions and business processes. Additionally, they play a key role in establishing and executing operational processes and training programs. The Senior Business Analyst provides detailed input to the assigned project or product owner manager, assisting with tasks and deliverables, and formulating a strategy and plan to align with project requirements. Their responsibilities span meeting the business’s needs, ensuring the delivery of effective solutions (through collaboration with vendors and internal departments), and upholding solution quality. Furthermore, this individual communicates confidently, fosters trust-building relationships, shares information transparently, and isn’t afraid to question assumptions.

The Senior Business Analyst takes ownership of the overarching business functional solution for the product or project, employing critical thinking to connect project or platform components and drive end-to-end solutions in collaboration with business SMEs, vendors, and IT

 

Major Responsibilities: 
• Core team member of the Sales Business Solutions team responsible for producing open communication paths between organizational units, playing a vital role in aligning the needs of business units with the capabilities being designed and delivered, and serve as a “translator” between all groups. · Develop and maintain effective working relationships with key external and internal customers.
• Analyze and synthesize information provided by a large number of business stakeholders, as well as internal and external users and internal associates (i.e.: IT/ UW/ Enrollment/ Marketing/ Legal/ Sales/ Account Service/Member Service professionals) to help design and deliver the end solution and end to end business processes and be able to make short term and long term recommendations.
• Identify organizational issues (requirement of a new project or a change in an existing one) to formulate and facilitate the path to the end solution that greatly reduce manual efforts or provide increased customer value.
• Elicit the actual needs of stakeholders, not simply their expressed desires and analyze the business objectives of the stakeholder(s) to be able to develop solutions to the business issues. Gather and evaluate information harvested through interviews, surveys, workshops, task analysis, and business process documentation.
• Facilitate and/or participates in cross functional workgroups, as needed, to ensure project deliverables are met; assist with the identification and mitigation of project issues and risks; and understand how data affect sales application and workflow and conversely how sales application and workflow changes impact data.
• Drive and create processes of the business both in “To Be” and “As Is” formats to understand business requirements and translate them into specific software requirements, business process flows and recommendations to drive business value.
• Effectively communicate with constituents and leaders to deliver technical solutions, user interfaces, screen designs, process changes, business flows and user impacts to everyday tasks of the stakeholders.
• Partner with Project Manager to manage work to ensure priorities are aligned to the business needs, project roadmap, deliverables, and milestones. Develop key metrics to report progress to PM and project team.
• Own, manage and participate in user acceptance testing. Identify testing needs, resource needs and create and manage testing timelines while identifying issues, risks, and mitigation plans.
• Prep and deliver end user training, create jobs aids, training material and implementation plans, as well as provide on-going tier 2 level production support.
• Prep and help deliver a communications plan based on the platform and line of business and the needs.
• Provide consultative support for new product and technology initiatives and ensure critical sales systems are enhanced to address our changing business needs.
• Work closely with the assigned cross departmental teams to create business analysis project plan tasks and ensure tasks and deliverables met. Represent the interests of the Sales Division on corporate business plan initiatives, product and relationship management, and other cross functional/ departmental projects.
• Lead the development and implementation of a variety of cross functional projects designed to increase efficiency, reduce costs and increase account, member, and broker satisfaction, as well as internal workflow efficiencies.
• Represent Sales Division on cross function committees and work groups and accountable for engaging sales and account service leadership as needed while determining the impact of the committee’s work on the varied areas of the sales division. 

Qualifications: (Knowledge, skills and abilities): 
• Requires a proven successful work history using Agile methodologies.
• Must be an initiative-taker and very pro-active, curious, and a problem solver.
• Must be proficient in Visio, Excel, Word, PowerPoint, Jira.
• Must be able to create and deliver training to end users
• Requires demonstrated success in working in and managing the business analysis and testing efforts of multi-faceted projects focused on the achievement of external and internal customer requirements.
• Must be able to brainstorm and form effective solutions to business problems through years of BA training and on the job knowledge as a BA.
• Must have extremely strong analysis skills, business intelligence, and have skill to gain a full understanding of the needs of the customer, becoming a subject matter expert.
• Business data analysis skills to be able to ensure that system design aligns with business requirements.
• Must have the ability to understand the impact of data changes on applications and workflows to develop future viable solutions and suggestions.
• Must embody a “hands-on” approach
• Must be proficient in building workflows, workflow analysis, determining system implications, risk identification and management, training, and implementation
• Must have strong leadership skills, a high level of initiative & creativity and be results oriented.
• Must be able to drive decisions, facilitate meetings and manage expectations.
• Excellent verbal and written communication skills to be able to communicate effectively with all audiences, including senior management.
• Must have the ability to multi-task, be professional and promote a positive team spirit.
• Must have the ability to take calculated actions in complex or ambiguous situations to set a direction or resolve issues. 

Education/Relevant Experience: 
• BS/BA degree required
• Health insurance experience greatly preferred
• 7-10 years proven Business Analysis experience with progressive responsibilities in solution development and implementation.
• Proven success and experience on complex cross-functional projects and teams.
• Proven experience leading business analysis tasks on small and complex project and a solid understanding of the software development lifecycle.
• Experience managing and influencing business process redesign efforts.
• Strong knowledge of Business Analyst best practices and tools.

13Sep

Production Designer, Desktop & Mobile Web

Bethesda, MD

Opportunity Details

Join a dynamic and talented User Experience & Design team, dedicated to crafting top-tier digital experiences for a leading hospitality organization.

In this position, the ideal candidate will assume responsibility for the formatting and production of diverse digital projects aimed at enhancing our client’s desktop and mobile websites. Collaboration will be a key component of this role, as you’ll work closely with UX Directors, Designers, Copywriters, Product Owners, and Developers. The ideal candidate embodies a strong work ethic and a willingness to dive into the nitty-gritty details. They should possess a friendly and service-oriented demeanor, coupled with exceptional communication and language skills. A drive for excellence and a steadfast commitment to product quality are essential, as is the ability to excel within a collaborative team environment.

While creative concepts are conceived by directors and executed by UX designers, it’s the production designer who breathes life into these concepts. Therefore, proficiency in typographic and layout skills, along with impeccable organizational abilities, project management expertise, file organization proficiency, and adept archiving skills, are imperative. A comprehensive understanding of digital design systems, as well as mobile UX design with an unwavering attention to detail, is paramount.

Responsibilities:

• Prepare final handoff files and assets based on specifications for desktop and mobile web
• Create and maintain design documentation
• Expand upon a feature design by creating additional screens, edge cases, and error scenarios 
• Support development team by troubleshooting UX or design problems as they arise
• Ensure a quality experience on live digital products by participating in the user acceptance testing process
• Catalog updates and additions to the evolving design system
• Produces simple prototypes, user flows, and/or presentations as needed to communicate experience design.

You’re the ideal fit if you:

• Obsess over the details of the interaction and visual design as well as documentation for a design
• Can balance user, business, and technical needs
• Lead with a user-centric mindset 
• Have a strong ability to solve problems quickly, think creatively, and drive speed-to-market delivery, while optimizing outcomes
• Value deadlines, set realistic expectations around them and then meet them
• Comfortable with a culture of feedback and regular opportunities to critique and be critiqued.

 Qualifications:

• 4+ years of relevant UX/production design experience 
• Experience in Sketch, InVision and Figma
• Proven experience maintaining, updating, and creating design documentation 
• Collaborative, highly organized, and strong attention to detail
• Understanding of accessibility standards and best practices
• Strong written, verbal, interpersonal, and presentation skills.

Desirable Qualifications:

  • Proficiency in developing and improving design systems, with expertise in interaction, visual, and inclusive design
  • Prior involvement with significant, large-scale global digital platforms, particularly in the commerce or travel sectors
  • Demonstrated outstanding visual design abilities with a keen eye for aesthetics
  • Capability to transform intricate design issues into easily understandable, user-centric experiences
  • A penchant for generating inventive solutions to complex user and business dilemmas
  • Exceptional communication and interpersonal proficiencies, encompassing facilitation, presentation, storytelling, and critiquing abilities.

 

13Sep

Network Architect

San Pedro, CA

Opportunity Details

PURPOSE:
Manage IT Infrastructure to ensure proper planning, installation, maintenance, and upgrade of IT infrastructure while standardizing and optimizing a 24/7 IT hardware and system availability. Build and execute the modernization, standardization and cyber security agenda. Implement a ITSM based support model to meet automation environment demands.

PRINCIPAL ACCOUNTABILITIES:
Overall responsibilities are the following:
• Act as primary point of contact for the head of IT regarding the infrastructure platform by leading the IT infrastructure team.
• Implementation and Management of IT infrastructure changes in an operating facility.
• Responsible for driving Operational Excellence and service process optimization and standardization across the terminal
• Responsible for the IT service delivery for end-user computing, network, and compute.
• Primary point of contact with regional and global experts to drive the standardization of the local hardware platforms ensuring strong alignment with global standards
• Driving cyber security compliance and excellence for the terminal in alignment with regional strategy
• Responsible for developing and managing the budget to run and maintain the infrastructure
• Responsible for the management and mitigation of all risks associated with terminal infrastructure
• Ensuring robust business continuity processes and disaster recovery plans for the terminal
• Primary point of contact with local and regional vendors to ensure the achievement of the agreed SLAs.
• Work closely with platform counterparts from the region to share good practices and leverage cross Terminal’s synergies
• Build up excellent IT service management and IT infrastructure skills and expertise within the local IT team
• Effectively manage stakeholders across platform teams, functions, and terminals to reach agreement on conflicting priorities
• Implement and maintain standard 24×7 network and automation monitoring services
• Follow technology innovations in the network and virtualization domain to advise on applicability within Pier 400.
• Responsible for the optimization of the Data Center and server management process to ensure a high available environment to meet automation demands.
• Identify and ensure the proper skill set within the IT infrastructure area to meet business expectations.
• Adopt and implement the latest Data Center management techniques as part of the modernization agenda.
• Main Interface with the automation team to provide guidance for hardware fixes that are configured from the terminal infrastructure landscape
• Leads and manage the troubleshooting calls for Major Incidents arise to restore business operations as soon as possible.
• Leads the development of root cause analysis for major incidents impacting the terminal operations and ensure identified countermeasures are deployed as planned.
• With the Terminal IT manager, define the terminal Tech portfolio modernization, infrastructure simplification and applications rationalization

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE:
Necessary to perform the requirements of the position:
• Education – University or higher vocational degree and certification in Control Engineering, Electrical Engineering, Computer Science, Software Engineering or related discipline is preferred.
• Experience – Minimum eight (8) years of Infrastructure management and complex network platforms implementation, automation component experience is preferred.
• Minimum five (5) years of related project handling/coordination experience and process documentation.
• Operational Technology hardware and integration experience is a must.
• Skills – the following are strongly recommended/critical:
• In deep knowledge of Cisco hardware, implementation and support.
• CCNA as a must – CCIE prefer
• Understanding basic concepts of PLCs: Siemens, TIA Portal, ladder logic, ST, FBD, SFC.
• Platforms, Networking, and protocol (TCP/IP, Profibus, ProfiNET, ASI, CAN-Bus)
• Extensive understanding of a wireless connectivity and Lte environments.
• Application lifecycle and IT Service Management concepts
• ITIL V4 Certified is recommended.
• Understanding of Continuous Improvement/LEAN/Six Sigma.
• Collaboration – Able to build strong working relationships with stakeholders. Must possess empathy, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).
• Functional Excellence – Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), and to apply analytical thinking and creative problem solving to daily tasks. Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.
• Management Skills – Able to demonstrate experience leading infrastructure teams and vendors as both implementation but support business model.
• Advanced Data analysis skills
• Good understanding of the terminal operating model
• Shows credibility with Terminal leadership team
• Experience with Agile principles and methods
• Experience with applying WOW (Lean) standards and
• tooling
• Working experience managing demands
• Problem Solving sounding experience 

 

30Aug

Full Stack Developer

Needham, MA

Opportunity Details

Job brief

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

  • Be onsite at least 4 days a week
  • Work with development teams and product managers to ideate software solutions
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Develop and manage well-functioning databases and applications
  • Write effective APIs
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
  • Create security and data protection settings
  • Build features and applications with a mobile responsive design
  • Write technical documentation
  • Work with data scientists and analysts to improve software.

Requirements and skills

  • Proven experience as a Full Stack Developer or similar role
  • Experience developing desktop and mobile applications
  • Familiarity with common stacks
  • Knowledge of multiple front-end languages and libraries (Tech stack outlined below)
  • Knowledge of multiple back-end languages (Details below)
  • Familiarity with databases
  • Excellent communication and teamwork skills
  • Great attention to detail
  • Organizational skills
  • An analytical mind
  • Degree in Computer Science, Statistics or relevant field.

 

30Aug

Senior Director Digital – Website and Mobile Applications

New York

 Opportunity Details

About the Opportunity:

The Senior Director Digital will oversee all website and mobile applications across the company and have deep e-commerce experience including consumer journeys/UX design, content and traffic acquisition strategy and technology and performance. The Director will partner with business owners and marketing teams to establish the websites and apps as strong revenue and guest experience contributors. The ideal candidate with also accelerate digital innovation leveraging our proprietary digital technology and development capabilities. The candidate will be a voracious consumer of data and adopt a testing and optimization approach and demonstrate success through their focus on driving measurable results, specifically maximizing the websites traffic and conversion & mobile usage from both B2B and B2C markets. The ideal candidate has a passion for creating digital extensions of live experiences that enhance and nurture that desire to feel something live.

Essential Duties & Responsibilities:

– Ownership of site and app performance; focusing on performance, high SEO relevance, and conversion.
– In conjunction with Marketing, establish digital guest experience roadmaps to drive sustainable, long-term growth in traffic engagement, conversion and check out across both B2B and B2C markets.
– Cultivate and drive a highly effective, world-class digital product team by hiring, training, motivating, and setting leadership direction for all direct reports and cross-functional teammates.
– Define and foster a collaborative and guest-oriented marketing community.
– Work with in-house developers and engineers to innovate and bring ideas to market quickly, using an MVP approach, improving against real time feedback.
– Oversee all aspects of websites and apps UX and functionality including owning feature launches from end-to-end discovery, UX, build, communication, launch and iterations.
– Serve as subject matter expert partnering with engineering and marketing team members to optimize for maximum revenue attainment and customer experience.
– Develop strategies and plans to drive and convert qualified traffic and leads through the Company’s platforms (desktop, tablet, mobile).
– Develop analytics-based product roadmaps to enhance web and mobile performance, with a focus on measurement, an A/B testing learning agenda, and monitoring of results.
– Responsible for SEO Optimization, working with Marketing to leverage compelling content to build relevance.
– Communicate strategies and results throughout the organization.
– Collaborate with members of the marketing organization to deliver and leverage coordinated new product offerings and experiences.
– Remain current with emerging digital technologies.

Requirements & Qualifications:

– 10+ years of dedicated, progressive digital & e-commerce and conversion strategies
– Experience in development and UX mapping and design
– Experience in managing enterprise sites including technical know-how on tech such as CSS/HTML5/JQUERY
– Experience in creating product spec documents for delivery of new features
– Knowledge of AWS infrastructure to best leverage speed optimization
– Expertise driving business results for both B2C and B2B, including shopping carts or booking systems conversions preferably across complex multi-unit/multi-geography businesses.
– Experience with WordPress, AWS suite including DynamoDB and Redshift,
– Salesforce sales and marketing clouds.
– Experience with developing and managing product roadmaps and executing A/B tests.
– Exceptional analytic skills to drive e-commerce strategies and decision-making.
– Strong communication and interpersonal skills – both written and verbal – to be able to develop relationships with local business units.
– Experience managing teams.
– Experience/knowledge with responsive and mobile design.
– A problem-solver and self-starter, capable of working in a fast-paced environment – Savvy, scrappy and opportunistic.
– Bachelor’s degree in marketing or e-commerce related field a bonus.
– Innovative business leader who is continuously seeking more effective and efficient technologies and solutions.
– Customer-focused. Passionate about driving an outstanding customer experience.
– Loves to build new things yet conscious of operating costs and margin.
– Possesses confidence and creativity, yet self-aware.
– A collaborator, always being inclusive and open minded to others’ ideas.
– Intellectually curious.
– Warm, outgoing personality and confidence-inspiring attitude.
– Detail-oriented. 
 
 
30Aug

Senior Product Manager, Customer Experience Solutions

Opportunity Details

Job Brief

We are looking for an experienced Senior Product Manager, Customer experience solutions, who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Drive product launches including working with public relations team, executives, and other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by visiting customers to solicit feedback on company products and services.

Requirements and skills

  • Proven work experience in product management or as an associate product manager
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Excellent written and verbal communication skills
  • MS/BS degree in Computer Science, Engineering or equivalent preferred.
19Aug

Digital Project Manager/Care Navigation

Remote

Opportunity Details

Position Summary:

The Digital Marketing Project Manager (DPM) contractor role will primarily focus on the Care Navigation suite of benefit offerings for B2C audience, with a focus on online awareness and education for our client’s  members. Aligned under the Marketing team, the DPM will report to the Assocaite Director of Project Management. This role will act as the hub in a newly established digital-focused pod, working closely with our content strategy and digital creative partners as well as engaging strategic marketing and channel leads as necessary. Servicing as the marketing liason when working closely with CX and Enterpripse Technology teams. A strong background in agile project development and execution, user experience, and content production workflows is preferred. Experience with Workfront and managing past projects related to healthcare or regulated products would be a plus.   The ideal candidate is extremely organized, an effective problem solver and can easily align with cross-functional teams and roadmaps. They must have a passion for collaboration, and the ability to keep track of multiple stakeholders, timelines, and deliverables. This role involves working on a high-visibility, and high-priority initiative.   

Key Responsibilities:

  • Plan, schedule, and oversee the execution of various online communication streams, including email, promo banners, and websites
  • Lead daily cross-functional team scrums to ensure all phases of the project is completed on-time, while keeping internal stakeholders apprised of project progress
  • Plan and facilitate project meetings, including creative kickoffs, internal reviews, and governance
  • Provide routine status updates to project stakeholders and leaders in the organization as needed. Consistently applying effective communication, time management, and organizational skills.
  • Coordinate all project activities across Care Navigation pod, working in tandem with digital/ET teams
  • Ensure execution of individual project deliverables, proactively monitoring and trafficking work in progress 
  • Identify and escalate concerns regarding project scope, timing, and budget, as needed
  • Identify and recommend opportunities to improve project workflow
  • Evaluate completed projects and facilitates “postmortems” or retrospectives, when applicable.

Qualifications:

  • Bachelor’s degree with 5+ years of project management experience
  • Agile digital project management experience
  • Ability to work in a fast-paced environment, prioritizing assignments and adapting to changing priorities when needed
  • Strong interpersonal skills who can facilitate conversations and collaboration between cross-functional teams 
  • Excellent problem solver with organization and negotiation skills
  • Key attributes include being self-directed, goal-oriented, proactive, and responsive 
  • Workfront experience highly preferred, but not required if they have worked in similar PM tools and can get up to speed very quickly
  • Healthcare industry experience a plus, but not required.

 

19Aug

Senior Brand Designer / Care Navigation

Remote (EST hours)

Opportunity Details

Job Summary:

Do you stand for something? For the right things. For listening to the person who has no voice. For believing you can make things better. We’re for big changes, starting right now. We’re taking the lead in transforming health care for tomorrow. And together, we’ll take our passion for humanity and turn it into action for those who need it most. Are you with us? Our internal creative team is looking for an innovative Sr Brand Designer ready to activate their creativity and meticulous design with their collaborative style. Someone who is able to concept and create stand-out cross-channel assets with a digital focus that drive our business forward. And someone who has an ability to work both independently as well as with writer and production partners. Are you ready? We are looking for a Senior Digital Designer to partner on a POD with UX, ET, Marketing Strategy & Operations. You’ll be responsible for contributing to the execution of integrated, multi-channel initiatives, while demonstrating a deep understanding of our Brand. You have a passion for design & deliver compelling creative across channels, with a hunger to continually learn and push yourself to understand emerging products, tools and technology. You have a strong portfolio of work and understand what it takes to develop breakthrough creative. You are a thoughtful designer and have proven experience of driving creative consistency across channels.

What you’ll do:

  • Be responsible for translating brand strategy into powerful and purposeful creative concepts that cuts across many channels and media formats such as Digital, eMail & Social· Partner with UX Writer to develop Omni content. UX/UI knowledge a plus
  • Understands best practices for Web, eMail & Social a must
  • Provide innovative solutions on how to address design solutions across digital channels
  • Work closely with In House Creative Team ensure all brand guidelines and messaging is integrated appropriately through creative
  • Guide creative to ensure brand strategies are being successfully pulled through to deliverables.

What you’ll need:

  • 7-10+ years experience designing, preferably in creative agency environment
  • Impressive portfolio with proven creative
  • Fluent in Adobe Creative Suite including XD
  • Motion graphics and typography chops
  • Familiar with working in an AGILE environment. Pod structure, sprints, scrum, kanban
  • Basic understanding of front-end development
  • After Effects, Redpoint, Canva, Ceros knowledge a plus
  • Experience with automated workflow systems like WorkFront a plus
  • Strong presentation, strategic and interpersonal skills
  • Concise and clear communication skills.

Education:

  • Bachelor’s Degree or equivalent work experience required.
18Aug

Machine Learning Engineer

Remote (EST hours)

Opportunity Details

Responsibilities:
We currently have an opening for an ML engineer/data scientist with experience in building and deploying production predictive systems. The ideal candidate will have strong experience with ML models created using Python, have working knowledge of data pipelines and experience building production-ready ML models in Microsoft Azure. Previous experience with the Agile SDLC methodology is preferred.

As an ML Engineer you bring:

  • Strong problem-solving skills
  • Commitment to delivery
  • Excellent communication skills and a desire to collaborate openly within a fast-moving team
  • A deep desire to learn and apply technology in a pragmatic way to create client value
  • Experience designing and building systems that are maintainable, evolvable and highly tested.

As an ML Engineer you will be responsible for:

  • Explore and develop use cases for development based on business needs identified by the product owner
  • Develop and productionize Azure ML models by identifying opportunities to increase efficiencies and create new value
  • Devise performance improvement and maturation strategies for models based on feature performance, in-situ model performance and stakeholder feedback
  • Support development and improvement of shared libraries for data scientists
  • Optimize ML models for deployment, improving sustainability and performance
  • Contribute to improvement of the metadata catalog, A/B testing frameworks, and other associated toolkits
  • Work cross-functionally in AI/ML team to drive continued improvement of processes and deliver the next set of improvements
  • Partner with other functions to drive long-term roadmap, improved capabilities, and share results/processes with the organization more broadly.

Qualifications:

  • 3-5 years of hands-on experience in an enterprise environment.

Skills/Knowledge:

  • Experience working with deep learning and NLP toolsets, including new generative AI technologies such as Azure OpenAI and ChatGPT
  • Knowledge of common MLOps pipeline patterns and associated technologies
  • Experience with deep learning using PyTorch, Tensorflow, Keras
  • Knowledge of production systems, experience designing sustainable ML model deployments and driving those requirements to reality
  • Experience with scaling production models using containerization
  • Fluency in Python; some experience with production pipeline coding (Java/Go/Scala)
  • Master’s degree in Computer Science, Computational Science, or related field is preferred.

Additional Preferred Skills:

  • Generative AI technologies and Azure OpenAI deployment
  • Experience working with Agile methodologies and frameworks
  • Experience working in Azure cloud and Azure Machine Learning.