05Aug

Product Manager, Trading

Hybrid – Weston, MA

Opportunity Details

Job Overview 

The Product Manager is responsible for product planning, product marketing and customer engagement for their product. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products. The Product Manager works with sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product and marketing efforts support the company’s overall strategy and goals. 

Responsibilities and Duties 

  • Define and communicate the product strategy, vision and roadmap and be able to present on it.
  • Engage product’s development and architect leads to jointly develop the product roadmap
  • Engage customers on the roadmap, ensuring every customer understands the product direction
  • Lead client focused discussion on product direction and strategy, at least monthly
  • Partner with application development lead/manager to prioritize the backlog and develop creative solutions to customer problems. 
  • Be an expert with respect to the competition.
  • Understand and communicate where the company stands in relation to the competition
  • Develop the core positioning and messaging for the product and how it fits into the overall company
  • Product positioning
  • Perform product demos to customers and sales prospects
  • Partner with training facilitators to make them an expert on the product
  • Brief and train the sales team at periodic sales meetings
  • Brief press and analysts, participate in press tours and create a holistic “go to” market strategy.
  • Evangelize your product internally, as well as at conferences, sales meetings, company meetings.
  • Lead and manage vendor relationships associated with your product. 
  • Engage other Product Managers to help create an integrated, cohesive platform.

Core strengths 

  • 4–8 years’ experience with financial services software, as either supplier or user
  • Well-rounded understanding of the needs of financial advisors and their clients
  • Experience in creating and delivering a great customer experience
  • Ability to understand and participate in technical discussions
  • Fundamental analytical and conceptual thinking skills
  • Experience working directly with customers/clients
  • Excellent verbal and written communication skills in order to communicate and collaborate effectively with all levels of the organization
  • Ability to consistently provide a high level of attention to detail
  • Strong organizational skills.
  • Ability to manage and deliver successful results within a project timeline
  • Understanding of Scrum concepts and Agile principles
  • Ability to present, with confidence, new solutions for existing problems to colleagues and managers 
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05Aug

Data Scientist

Woonsocket, RI

Opportunity Details

As a Data Scientist, your role will entail:

  • Execution of the pilot program, Model enhancements, scale up & cloud migration and refining models to build robust and scalable solutions to business problems
  • Develop performance tracking solutions, program measurements, deep dive studies and present meaningful and insights-driven materials on analytical results with recommendations and go forward planning to guide a variety of audiences including internal stakeholders and leadership
  • Accountability, work with a sense of urgency, possess strong critical thinking and analytical skills, and have passion for developing high-performing analytics solutions

 

Required Qualifications:

  • 2-4 years of experience programming in SQL and Python
  • Experience building data science, machine learning and/or optimization models
  • Strong knowledge of the underlying mathematical and statistical principles that are foundational to data science
  • Experience building and utilizing a robust experimentation framework (e.g., A/B testing) to measure performance of deployed models
  • Experience working with data visualization platforms (e.g., Tableau)
  • High energy and a sense of urgency to deliver results, attention to detail and ability to manage multiple projects simultaneously & meet deadlines.
  • Capability to anticipate and timely communication of project roadblocks before they occur

Preferred Qualifications:

  • Experience on Azure / snowflake
  • Any MLOps skills
  • Experimentation framework development skills 
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05Aug

Senior .Net Developer

Remote (EST/CST only)

Opportunity Details

Overview 

  • This position is open to candidates seeking remote opportunities. Candidates must be open to quarterly or monthly travel to headquarters in Johnston, RI, depending on business needs.

Responsibilities 

  • We are hiring a backend developer to join our team. This is an excellent opportunity for somebody who would like to enhance their current skills and learn new technologies. Join an Agile development product team that designs build, and implements state-of-the-art applications that enable our multi-billion-dollar business! These teams expertly design and develop applications and services that provide critical data from our transactional systems to drive business processes throughout the company and for our customers.
  • Responsible for overseeing the coding, testing, analysis, design, definition, development, and implementation of business applications within our Strategy and Business Enablement(S&BE) department.
  • Persons holding this position typically provide technical expertise within a product team and act as both individual contributors and technical leaders responsible for the technical delivery of features and stories.
  • Incumbents are the primary contact for collaboration with leaders on the team, IT colleagues, consulting partners, and other stakeholders to evaluate all aspects of the product requirements and processes. They can assess available technologies and determine appropriate solution options in one or more computing environments.

You will bring…

  • Strong problem-solving skills.
  • Excellent communication skills and a desire to collaborate openly within a fast-moving team.
  • Commitment to the technical delivery
  • A deep desire to learn and apply technology pragmatically to create client value.
  • Experience designing and building maintainable, evolvable, and highly testable systems.
  • The desire and initiative to know the latest development technologies, tools, and implementation patterns to share this knowledge within teams and the broader organization.

Qualifications

  • 7+ years of application development experience with large-scale business applications being part of the agile product development team.
  • 2+ years of technical leadership experience
  • Experience with Financial Accounting Systems/ General Ledger projects within Financial Services or Insurance industries Technical Skills
  • Strong proficiency and hands-on experience working with C# or Java, .NET, data structures, basic algorithms, and applying object-oriented principles and design patterns. 
  • Strong understanding of architectural principles, data modeling, and application security.
  • Strong Proficiency with relational databases modeling, design, query construction, and optimization using RDBMS such as Oracle.
  • Experience developing database-stored procedures using advanced T-SQL or PL-SQL.
  • Experience designing and implementing efficient RESTful APIs.
  • Experience with Object-Relational tools such as Entity Framework, EF Core, Dapper, or NHibernate.
  • Strong proficiency with development tools such as Visual Studio and Git.
  • Experience implementing unit and integration tests with NUnit, xUnit, MS Test, Selenium or similar.
  • Knowledge of user interface development using ASP.Net, Angular, or React
  • Proficiency with DevOps tools such as Azure DevOps or JIRA.
  • Knowledge of Power BI data modeling, writing reports, and creating visualizations with Power BI or other BI tools.
  • Effective written and verbal communication skills.
  • Ability to effectively participate in peer code reviews and pull requests as the reviewer and the reviewee. 
  • Self-motivated to stay current in development technologies, tools, and implementation patterns and a desire to share this knowledge within teams and the broader organization. 
  • Experience with agile methodologies and frameworks Education
  • Bachelor’s degree in computer science, Information Technology
  • Advanced degrees and certifications are desirable. 
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05Aug

SEO Marketing Consultant

Remote

Opportunity Details

Recommended Skills:

  • EPIserver or experience with other CMS
  • Experience with Smartling
  • Understanding of SEO
  • Nice to have: fluent/native knowledge of German and/or Japanese.

 

Responsibilities:

  • Content Management & SEO:
  • Keep track of major content updates, coordinate translations and launch process with international stakeholders, digital operations and web teams
  • Support local marketing managers by publishing local content (events, webinars, blogs, pages, etc.) on the website 
  • Work together with SEO manager to stay informed of the global SEO strategy and manage replication of SEO measures on local sites
  • Proactively look for SEO possibilities on the local websites and implement improvements (e.g. internal linking).

Translation Management:

  • Manage translation process of web content via Smartling including coordination between multiple stakeholders (local Campaigns / Demand Gen teams, Marketing Ops, etc.)
  • Manage translation process of external documents (e.g. Excel sheets, Docs) via Smartling if needed
  • Act as the main point of contact to the Smartling Customer Success Manager and to the Intl Campaigns / Demand Gen teams
  • Manage Smartling parsing settings as needed
  • Maintain internal documentation on Smartling configuration, how-to, etcProvide support to internal Smartling users.

Other:

  • Act as a liaison between the global Digital Performance team and International Campaigns / Demand Gen teams, keeping teams informed of important updates 
  • Support / Coordinate between the global Digital Performance team and International Campaigns / Demand Gen teams in case of new paid campaign launches, general questions, etc.
  • Support international QBRs with local data and relevant commentary on website updates and performance as well as paid media performance.
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05Aug

Senior Salesforce Solution Architect

Remote

Opportunity Details

Job Description:

The Salesforce Solution Architect is responsible for architecting the overall Salesforce Solution and making complex design decisions to support the business requirements of business partners and product owners.

The Solution Architect works directly with both technical and business stakeholders, internal and external to understand requirements, analyze information, and craft comprehensive solutions. They are capable of driving difficult conversations and removing roadblocks to implement their proposed solution.

The Salesforce Solution Architect drives the optimization of Salesforce solutions, using Salesforce and Vlocity/Omnistudio knowledge, industry experience, and good communication and negotiation skills to deliver solutions.

As a trusted advisor to both internal and external partners serving the Salesforce ecosystem, the Salesforce/Vlocity Solution Architect engages in conversations with executive leaders, technical architects and business stakeholders that shape the architectural vision, inform and execute the enterprise Salesforce roadmap.

Your Day to Day:

  • Translate business requirements and create solution architecture that best leverages the Salesforce platform and is in line with Salesforce best practices for use of APEX, data raptor, omni script, cards, and integration procedures.
  • Architect leveraging a data-driven design framework, and leverage force.com or Vlocity (Salesforce Industries) features as appropriate to the overall design
  • Create prototypes and proofs of concept as a means of eliciting and defining requirements
  • Map business requirements to Salesforce capabilities and decide when and which custom solutions (custom config or custom dev) are necessary
  • Lead business and functional requirements definition and prioritization/scoping of requirements and sizing of projects
  • Collaborate with cross-functional teams (strategy/planning, architecture, business operations, and enterprise technology delivery) to determine how best to implement Salesforce solutions
  • Architect and deliver a robust data model that supports the requirements.

We’re looking for:

  • 10+ years’ of overall Solutions Architecture experience
  • 7+ years in SFDC and 3+ years In Velocity/Salesforce Industrieso
  • Required Salesforce Certifications: Architecture Track
  • Proficiency with Salesforce (APEX, Visualforce, Lightning/LWC, Force.com) and Omnistudioo
  • SFDC and Vlocity Data Model knowledge and good data modeling experience
  • Experience architecting solutions on Heath Cloudo Experience architecting portals such as Broker, Provider, Employer etc using Salesforce industry (Vlocity)
  • Proven track record of successful project delivery of large enterprise Salesforce implementations
  • Process and Data modeling tools and best practices
  • Experience using agile software delivery methodologies such as Scrum (SAFe Agile)
  • Healthcare industry experience, preferably payer subvertical
  • Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion, or delivering a technical presentation
  • Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions
  • Preferred Experience and Skills Experienced with Salesforce projects that involved large data integration and data migration activities as part of the project scope
  • Strong ability in documenting proposed current and future state in terms of solution architecture, functional/technical specifications, data integration, and data migration solution design.

What you will gain:

  • This is a high-profile position in which you will have visibility into all levels of the organization and corporate strategy.
  • You will be part of the Salesforce Center of Excellence that oversees all projects across the Salesforce Platform.
  • You will gain experience across many different domains and work on implementing the latest Salesforce products. 
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05Aug

Senior Infrastructure Engineer

Los Angeles, CA

Opportunity Details

PURPOSE:

Manage IT Infrastructure to ensure proper planning, installation, maintenance, and upgrade of IT infrastructure while standardizing and optimizing a 24/7 IT hardware and system availability. Build and execute the modernization, standardization and cyber security agenda. Implement a ITSM based support model to meet automation environment demands.

PRINCIPAL ACCOUNTABILITIES:

Overall responsibilities are the following:

  • Act as primary point of contact for the head of IT regarding the infrastructure platform by leading the IT infrastructure team.
  • Implementation and Management of IT infrastructure changes in an operating facility.
  • Responsible for driving Operational Excellence and service process optimization and standardization across the company.
  • Responsible for the IT service delivery for end-user computing, network, and compute.
  • Primary point of contact with regional and global experts to drive the standardization of the local hardware platforms ensuring strong alignment with global standards.
  • Driving cyber security compliance and excellence for the company in alignment with regional strategy
  • Responsible for developing and managing the budget to run and maintain the infrastructure.
  • Responsible for the management and mitigation of all risks associated with infrastructure.
  • Ensuring robust business continuity processes and disaster recovery plans for the company.
  • Primary point of contact with local and regional vendors to ensure the achievement of the agreed SLAs.
  • Work closely with platform counterparts from the region to share good practices and leverage cross companies synergies
  • Build up excellent IT service management and IT infrastructure skills and expertise within the local IT team
  • Effectively manage stakeholders across platform teams, functions, andto reach agreement on conflicting priorities
  • Implement and maintain standard 24×7 network and automation monitoring services
  • Follow technology innovations in the network and virtualization domain to advise on applicability within Pier 400.
  • Responsible for the optimization of the Data Center and server management process to ensure a high available environment to meet automation demands.
  • Identify and ensure the proper skill set within the IT infrastructure area to meet business expectations.
  • Adopt and implement the latest Data Center management techniques as part of the modernization agenda.
  • Main Interface with the automation team to provide guidance for hardware fixes that are configured from the infrastructure landscape
  • Leads and manage the troubleshooting calls for Major Incidents arise to restore business operations as soon as possible.
  • Leads the development of root cause analysis for major incidents impacting the operations and ensure identified countermeasures are deployed as planned.
  • With the IT manager, define the Tech portfolio modernization, infrastructure simplification and applications rationalization.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE:

Necessary to perform the requirements of the position:

  • Education –
    • University or higher vocational degree and certification in Control Engineering, Electrical Engineering, Computer Science, Software Engineering or related discipline is preferred.
  • Experience –
    • Minimum eight (8) years of Infrastructure management and complex network platforms implementation, automation component experience is preferred.
    • Minimum five (5) years of related project handling/coordination experience and process documentation.
    • Operational Technology hardware and integration experience is a must.
  • Skills – the following are strongly recommended/critical:
    • In deep knowledge of Cisco hardware, implementation and support.
    • CCNA as a must – CCIE prefer
    • Understanding basic concepts of PLCs: Siemens, TIA Portal, ladder logic, ST, FBD, SFC.
    • Platforms, Networking, and protocol (TCP/IP, Profibus, ProfiNET, ASI, CAN-Bus)
    • Extensive understanding of a wireless connectivity and Lte environments.
    • Application lifecycle and IT Service Management concepts
    • ITIL V4 Certified is recommended.
    • Understanding of Continuous Improvement/LEAN/Six Sigma.
    • Collaboration – Able to build strong working relationships with stakeholders. Must possess empathy, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).
    • Functional Excellence – Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), and to apply analytical thinking and creative problem solving to daily tasks. Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.
    • Management Skills – Able to demonstrate experience leading infrastructure teams and vendors as both implementation but support business model.
    • Advanced Data analysis skills
    • Good understanding of the operating model
    • Shows credibility with leadership team
    • Experience with Agile principles and methods
    • Experience with applying WOW (Lean) standards and tooling
    • Working experience managing demands
    • Problem Solving sounding experience. 
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05Aug

Salesforce Platform Manager

Remote (EST)

Opportunity Details

The Salesforce Platform Manager is the face of the Salesforce platform to the business, responsible for the overall management of the platform.

Duties:

  • Leading project teams, gathering requirements, designing solutions, and implementing configurations on Salesforce.com
  • Manage the Salesforce roadmap and all platform initiatives
  • Weigh duties as appropriate to reflect importance and/or time expended on each.
  • Act as Project Manager for all enhancement and maintenance projects related to Sales Cloud.
  • Develop and maintain a backlog of enhancements and fixes.
  • Responsible for the day-to-day configuration, support, maintenance, and improvement of our database.
  • Maintain and optimize Workflows, Process Builders, Flows, custom settings, page layouts, Lightning pages etc.
  • Own the user adoption of Salesforce.com.
  • Maintain adoption dashboards and data-quality dashboards, reviewing regularly for indication of adoption improvement needs and manage release planning
  • Respond to requests for immediate issues. Troubleshoot issues and identify related solution or user training requirements.
  • Stay updated on the platform’s new tools, capabilities, and updates.

Job Qualifications:

  • Strong understanding of Salesforce Sales Cloud, Salesforce Communities, Marketing Cloud, Pardot and other CRM technology solutions.
  • Experience within Revenue Operations (e.g., Sales, Marketing, Sales Ops) or as an IT business partner of these functions
  • Experience leading discovery workshops, including solution presentations and prototype demonstrations
  • Certified Salesforce Administrator or Developer – Preferred
  • Ability to work well with people including project stakeholders and project team members.
  • Proactive desire to continue to broaden and deepen business and consulting skills.
  • Ability to work both independently and within a team.
  • Capable of managing a variety of complex issues while driving momentum of key projects.
  • Strategic mindset and exceptional communication skills. 
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05Aug

Healthcare Business Analyst

Remote

Opportunity Details

Job Description:

  • Support development of Provider focused projects including Provider Directory, Provider Data Management, and Value Based Care projects aimed at better aggregating provider data.
  • Develop requirements (BRD)
  • Work with multiple stakeholders to identify provider focused requirements (examples would be user experience, user quality, provider requirements for value based care tools, etc…)
  • Collaborate with internal IT Teams to review requirements, answer questions, and resolve any open issues
  • Create data flows as needed per project
  • Create and update business requirements matrix documentationHelp create and define best practices for ePMO

Required skills:

  • Experience documenting business requirements for provider focused projects at health plans.
  • 2-3 years Healthcare Payer industry experience
  • 2-3 years working on provider focused projects
  • 1-2 years working on value-based care initiatives
  • 1-2 years process improvement with focus on creating templates and best practices
  • 5-7 years of BA experience

Preferred skills:

  • Experience implementing a long-term provider directory solution.
  • Experience implementing value-based care data aggregation tools including tool selection through full implementation.  
 
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05Aug

Principal Software Engineer

Remote (EST Hours)

Opportunity Details

Responsibilities:

We are hiring highly skilled Software Engineers to join the Software Design Strategies team. This is a phenomenal opportunity for someone who would like to showcase and practice the art of software engineering & design and help our software engineering teams deliver high quality software. 

As a hands-on member of this team, you will collaborate with assigned team members to lead design and implementation of multi-tiered enterprise solutions that are feature rich, performant, and maintain a high degree of test automation. 

This role will actively participate and contribute to technical design, coding, and code reviews. You will work to improve your skills and capabilities and those of other developers within your agile chapter through experimentation, training, and knowledge sharing. 

 

You will bring… 
• Strong software engineering and design skills.
• Strong leadership and problem-solving skills.
• Ability to create design artifacts such as software models and application architecture diagrams.
• Commitment to delivery.
• Excellent interpersonal skills and a desire to collaborate openly within a fast paced team.
• A deep desire to learn and apply technology in a pragmatic way to create client value.
• Experience designing and building systems that are maintainable, evolvable, and highly tested.
• Ability to optimally participate in peer code reviews and pull requests, both as the reviewer and the reviewee. 
• The desire and initiative to know the latest in development technologies, tools, and implementation patterns to share this knowledge within teams and the broader organization.

 

Qualifications – Internal:
• 10+ years of Software engineering and design experience with large scale business applications in a fast-paced iterative development environment. 
• 5+ years’ experience leading software design in teams of 5+ team members. 
• Experience with Cloud Native Development is required! 
• Insurance industry experience is a huge plus but not required! 

 

Technical Skills:
• Experience with patterns-based Software Design including creation of reference designs for teams. 
• Experience with breaking down complex problems into simpler repeatable design artifacts such as domain models, class, sequence, state, and activity diagrams. 
• Experience with C#, .NET, data structures, basic algorithms, and applying object-oriented principles and design patterns. 
• Strong API design and development skills. 
• Proficiency with development tools such as Visual Studio and Git.
• Proficiency with relational databases craft and query construction and optimization (we use SQL Server and PostgreSQL; other RDBMS (Relational Database Management Systems) experience is acceptable. 
• Experience implementing unit and integration tests with NUnit, xUnit, MS Test, Selenium or similar. 
• Strong understanding of architectural principles of software development, modelling, and security. 
• Experience with GraphQL and Containers is required.
• Experience with Hasura and Hot Chocolate would be nice to have. 
Experience with or desire to upskill on modern technologies including: 
• React.JS
• Cypress

 

Education:

  • Bachelor’s degree in computer science, Information Technology, or relevant work experience. 
  • Advanced degree and certification are desirable!
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05Aug

Technical Product Owner

Remote

Opportunity Details

Position Summary: DAM Administrator
The DAM Administrator will operationally / functionally maintain and promote our enterprise Digital Asset Management (DAM) solution. They will be the lead in areas of system use and stakeholder support. Understanding marketing / business processes and procedures, stakeholder communications, metadata creation and consistency, training and new user configuration, and support. This lead will be responsible for creating / proposing, managing, mentoring, reviewing, sharing, and enforcing best practices in collaboration with our business users performing the physical file uploads, asset management and adding metadata to the system.

The DAM Administrator will work closely with all stakeholders and users to ensure all asset source files are submitted to the DAM with accurate metadata and using best practices and meeting the agreed upon client governance process. The admin will work with the business stakeholders to devise new and continuously enhance operational processes to allow for the successful operation and expansion of the enterprise platform. 

The DAM Administrator will also work closely with the stakeholders, ET technical team for escalation of issues or when key decisions about system functionality and/or policies or processes need to be created or modified.

Key responsibilities:

  • Provide ongoing training for various business teams and users as needed to submit assets efficiently and effectively for use in the system. For many new users, this is one of the first challenges they encounter. Our Administrator will create and provide as needed, training sessions for the users. This may include the use of all our online support resources along with Acquia Widen University self-guided coursework to support any assets management, use and ongoing expansion.
  • Directly support our DAM users with any challenge they are having with the use of the DAM. Including access, roles configuration, reporting, uploads, asset and metadata editing. 
  • Create, communicate, and help enforce processes and procedures to properly set user roles and permissions to accomplish the needed business processes. 
  • Track DAM usage / performance, gather user feedback on a quarterly basis to continue to improve the system, processes, and training. Performance can be tracked by using the built-in Insights analytics and reporting tools as well as with Google Analytics. They are always available and deliver instant actionable information on usage and asset performance. Admin must be experienced in leveraging the DAMs reporting and analytics tools. Provide quarterly report to ET Tech and Digital product lead team and business users.
  • Create and support “best practices” to improve the system, various processes, service levels, and communication opportunities. This includes the ease of searching, user experience, identifying any bottlenecks for general users, etc. Collect requirements for new functionality and work with Enterprise Technology team and our vendor to suggest capabilities to maximize our DAM platforms investment and its use. 
  • Create and maintain supporting documentation for the system, policies, notifications, and training sessions. Attend and keep current with the DAM platform, its functionality as it grows, maintaining detailed up-to-date SME knowledge of the capabilities of the platform. Participate in the Acquia Widen DAM user group to bring community knowledge, learnings and best practices to our client.
  • Work closely with all users / business stakeholders to ensure consistency in file uploads, metadata, policies, and procedures. Understand the integrated DAM dependent applications operational functionality and monitor DAM use to facilitate the best practice data use in their operation. Includes; mission critical PDF document cataloging and distribution applications, asset use in client digital properties, and 3rd party client applications automatically integrated with the DAM. 

Experience:

  • Ability to work with business stakeholders, DAM users and digital product leads across the enterprise to understand their DAM requirements to add new functionality, new integrations and enhance current functionality / business scenarios. Assist with; documenting requirements, communication to ET SMEs and vendor as needed to assist in the creation and implementation of enhance DAM operation 
  • Rapidly gain experience with client business DAM related workflows, basic design/production knowledge of various client file types – Very important for someone to know internally to be familiar with so they can understand how a change in configurations in the DAM would be most beneficial and suggest other best practices optimizations. 
  • Experience with overall digital asset management and in our Acquia Widen DAM, ability to search and report on assets based on metadata and other DAM attributes. Provide users with data and reports if needed, train users on being able to self-service their own data as well.
  • Experience using and implementing best practices for structured thesauri or taxonomy to catalog visual assets – The more someone understands how things should be organized, the better they will be supported by the DAM advanced organization and workflows. Be able to understand business needs and collaborate with the business users to design and implement the metadata, taxonomy to meet the business needs.
  • Skilled data entry with a high degree of accuracy – This requirement targets the application of metadata to assets, which is what drives the system’s performance. The better the quality of metadata, the better the experience for all users. The DAM administrator will propose, guide, and enforce best practices for developing and using metadata structures across our users. This includes the ability to work with bulk metadata exports, updates, and validation. 
  • Skilled use of the DAMs metadata control mechanisms. The DAM platform provides control over the accuracy of metadata entry using Controlled Vocabulary metadata fields. This feature presents the user with a friendly, familiar search and find experience, allowing them to narrow their results based on customizable filters. Using controlled metadata also keeps the data entry consistent across all assets.
  • Thorough understanding of and the ability to establish and enforce standards – These are set up and enforced via the flexible governance model within the DAM, generally referred to as Roles and Permissions. The establishment of standards will be something that our admin will need to be active in. Once established, adaptations can be easily made by the admin.
  • Highly organized, results oriented, schedule driven, and have excellent written and oral communication skills – The best DAM administrator will be someone who loves to keep things organized and is able to communicate that benefit to others.
  • The ability to work effectively with people face to face and virtually to identify user / stakeholder needs, training requirements, support needs. Differences between system technical challenges, new features / enhancements, or configuration needs.
  • Thorough understanding and hands on use of Digital asset management platforms, Acquia Widen DAM strongly preferred.
  • 3 Plus years’ experience in administering Digital asset management capabilities for an enterprise.
  • Successful direct / hands on experience supporting stakeholders and users of digital asset management platforms, at all levels.
  • Expert at defining and designing metadata, DAM configurations and DAM based solutions to successfully meet multiple enterprise business teams with varied processes and operational needs.
  • Successful experience in being an enterprise advocate for the use of new systems and technology, working with multiple business users, teams and departments.
  • Preferred background: Library Science, Archive Management, Communications or Information systems, marketing asset management, database administration, creative asset development / management

Qualifications:

  • Bachelors Degree: Required 
  • Certificates, Licenses, and Registrations Required: NONE

Other Experience Knowledge, Skills and Abilities – Computer and Software Skills: 

  • Outlook – Advanced 
  • Word – Advanced
  • Excel – Intermediate
  • PowerPoint – Intermediate
  • Data Bases – Intermediate
  • Applications – Intermediate
  • Graphics – Intermediate
  • Desktop Publishing – Basic
  • Presentations – Intermediate
  • Visio / Miro – Intermediate 
  • Acquia / Widen DAM – Advanced

Requirements: 

  • Vision
  • Understanding others
  • Sitting 75% of the time
  • Computer use 100% of the time
  • Telephone Contact 75% of the time (Web ex, Zoom, Teams) 
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