purplesquirrelusa, Author at Curate Partners

14Jun

Brand, Marketing & Medicare

Remote (EST Hours)

Opportunity Details

Senior Manager, Strategic Research – Brand, Marketing and Medicare

Reporting to the Director of Strategic Research within CX Measurement and Insights, this individual will play a lead role in designing and executing qualitative and quantitative consumer research, which will be used in developing differentiated brand, marketing and Medicare strategies and experiences. The role helps drive the success of the larger Consumer Experience & Digital and Omni strategy by employing strong research and human-centered design tactics and developing actionable insights. This role builds a strong understanding of consumer segments, maintains member and consumer research panels and serves as the first line of contact with brand, marketing and Medicare business partners.

Skills:

Seasoned researcher with deep experience in qualitative and quantitative research methodologies
Proven ability to plan, design and manage enterprise research projects in conjunction with internal customers, including senior leaders and external vendors, to support department and corporate goals
Adept at generating actionable insights from research to improve and inform go-to-market strategy and experience design
Experience in building, maintaining and leveraging consumer panels
Proven ability to summarize data, insights and industry intelligence in succinct reports with actionable output for business stakeholders.
Exceptional communication skills and experience working in a matrixed organization
Ability to fully scope and execute consumer research projects that meet key business and experience design goals. Including designing best approach, methodology, and audience to support research goals, timing and budget.
Medicare research (preferred)
Brand and marketing research and strategy (preferred)
Segmentation expertise (preferred)
Experience in healthcare (preferred)

Qualifications:

Bachelor’s Degree Required; Master’s Degree in, Business Administration, Economics, Public Health, or Social Sciences preferred.
Minimum of 8 years of experience with business strategy development and consulting with experience working with primary and secondary research, business intelligence and strategy in the consumer and Medicare environment
Strong executive-level communication, interpersonal skills with an ability to communicate complex information to non-technical audiences.
Proven success developing and executing research to uncover customer needs and considerations and translating the findings into actionable recommendations.
Ability to distill complex concepts into simple terms.
Detail-oriented, analytical, collaborative, always innovating and curious.

14Jun

Senior Network Security Engineer

Hybrid

Opportunity Details

The Senior Network Security Engineer is a member of the IT Operational Security team and will work on global initiatives to design, maintain and enhance the enterprise wide technical information security program. The incumbent is responsible for the design, coordination and oversight of multiple Operational Security and Risk Management programs, and processes. The incumbent will be required to have a strong understanding of the implemented security designs, ability to perform environment-specific assessments, factoring in both operational and IT risks, and aid in the deployment of security based on those assessments and a strong understanding of the company strategy. The incumbent will utilize and develop processes and standards to ensure that the security environment is not only maintained and consistent, but also aligns with industry best practices. The incumbent, on an ongoing basis, will work closely with internal and external business units, advising them on operational security requirements to ensure alignment and adherence across departments, countries and regions globally.

ESSENTIAL DUTIES:
• Design, configure, implement and maintain security platforms and their associated software, such as routers, switches, firewalls, intrusion detection/intrusion prevention, and MDM.
• Design response policies to solve the existing threats and security issues.
• Determining latest technologies and processes that help improve the overall security of the environment globally.
• Developing tracking documents to note system vulnerabilities.
• Reporting the security analysis and monitoring findings.
• Design, review and ongoing assessment of firewall, intrusion detection/intrusion prevention, VPN, SSL, application control, Antivirus, and other network component policies.
• Daily triage, and update/resolution of tickets generated
• Ensure network security best practices are implemented through auditing: router, switch, firewall configurations, change control, and monitoring.
• Provide periodic vulnerability testing and checking the system for weaknesses in software and hardware for risks and impact to the environment
• Formulate systems and methodologies as well as respond to security related events and assist in remediation efforts
• Investigating intrusion and hacking incidents, collecting incident responses, and carrying out forensic investigations.
• Follow project management methodology and demonstrate best-practices in network documentation as required
• Manage all client situations in a professional and courteous business manner, while timely keeping the customer abreast of expectations, problem status and completion.
• Liaise between regional IT and other departments on security related items.

OTHER:
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
• None

QUALIFICATIONS:
• Strong relationship-development skills resulting in long-term, mutually beneficial client relationships.
• Self-motivated; able to work independently to complete tasks and respond to department requests and to collaborate with others to utilize their resources and knowledge to identify quality solutions.
• Strong organization, planning and project management skills; ability to prioritize tasks for self and team to meet requirements and deadlines.
• Strong leadership skills; ability to drive and motivate others to achieve results.
• Ability to work in a time-sensitive and high-volume environment
• Ability to identify key contacts for follow up; excellent ability to communicate project and status updates to team and cross-functionally to ensure understanding.
• Good strategic and problem-solving skills to effectively influence decision making in key negotiations.
• Strong knowledge and understanding of risk and control assessment methodologies
• The incumbent must be flexible as there may be workweeks that require more than 40 hours to ensure the position’s expectations and responsibilities are met.

EDUCATION AND EXPERIENCE:
• Bachelor’s degree in Information Systems or Computer Science, or equivalent work experience required
• Experience in network design and implementation required
• Experience with fiber network management preferred
• Minimum five years’ IT, network service or IT security experience required
• Knowledge of Information Security Standards (ISO 27001/27002, ITIL, etc.) preferred
• Experience in developing, documenting and maintaining security policies, processes, procedures and standards required

ENVIRONMENT:

Approximately 85% performed in climate-controlled internal office environment working under normal office conditions. Approximately 15% travel may be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds.

14Jun

Senior Infrastructure Business Analyst

Remote

Opportunity Details

The Senior Infrastructure Business Analyst analyzes current systems and requirements, determines business needs, and develops strategies for business systems development or implementation. Working closely with both the project manager and business partners to define projects, effort, and staff requirements and may prepare functional specifications to be leveraged by developers to build technical specifications. The Analyst may also be responsible for working closely with developers, QA, and the business to develop testing plans and test cases. They are also involved in the development of both workflow and systems procedures to be handed off to the operations staff as well as supporting ongoing project activities throughout the project lifecycle. The analyst must have strong project and time management skills as well as experience with operations and production support.

The Senior Infrastructure Business Analyst is responsible for analyzing and documenting the domain of the project. The Analyst interviews and conducts meetings with Subject Matter Experts (SMEs), analyzes business processes, researches and assesses relevant documentation, and defines the current state of the business area(s) relevant to the assigned project(s). Working with the project team, the Analyst documents and participates in defining the future state. The ideal candidates are proven object-oriented problem solvers, with solid domain expertise in the given subject area and have a wealth of skills, tools, and experience to draw upon to arrive at the right solutions of complex business problems while influencing directional change where necessary.

• Supporting the activities of the Project Manager, the Analyst plays a key role in analyzing and documenting information and data required to achieve business goals.
• Conduct formal and informal meetings with appropriate subject matter experts and interview resources across varying disciplines in both large group and one-on-one sessions to rationalize business needs.
• Document meeting notes, including specific action items, as necessary.
• Conduct business and system analysis to understand and accurately document current state business processes.
• Conduct business and system analysis to understand, define, design, and document customer business requirements and future state.
• Research, analyze, and translate complex systems and processes in order to write system and business processes including applicable rules and transactions, and migration procedures to accurately capture future states.
• Document decision framework, including a description of decisions that need to be made, identify key stakeholders, describe decision alternatives (including pros and cons), and document discussions.
• Act as an intermediary between business units, technology teams, and support teams to obtain cross-functional approvals.
• Work closely with subject matter experts and business partners to ensure business needs and views are properly represented throughout the lifecycle of the project.
• Document functionality and changes that may affect stakeholders.
• Define the scope of activities required to address issues, including requirements definition, process review, impact assessment, and operational streamlining where appropriate.
• Design documentation, testing, creation, or modification of computer programs related to machine operating systems.
• Understand technical designs as well as specifications and work closely with systems analysts to ensure any functional specifications properly account for business needs.$
• Manage requirements, and be able to communicate them clearly and effectively.
• Work closely with and support assigned project managers to meet the goals of the project ensuring timelines are well documented and that traction is maintained throughout delivery execution.
• Create project documentation as necessary to achieve project goals, including:
• Business requirements, functional requirements, end-user requirements
• Risks and Issues, alternative resolutions, and mitigation strategies
• Change management documents
• Assist in documenting test criteria, test planning, test scripts, and quality assurance documents, and validate test results

Policy and procedure documentation:
• Document opportunities to improve business processes
• Support user acceptance testing
• Participates in developing implementation plans and post-installation or release validation tests/scripts as well as final work stream summaries and project status reports.

Acumen and Other:
• Advanced PC skills (MS Office; MS Visio), solid and proven analyst toolkit.
• Healthcare or Insurance experience is critical as the Analyst needs to be familiar with the business problem area and show the ability to communicate with all levels of resources from entry-level operational resources to mid-level executives.
• Excellent written and verbal language skills to earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity and must show the ability to develop crisp documentation and written communications that show a strong grasp of the English language.
• Excellent meeting facilitation skills and phone skills.

Must show the ability to facilitate discussions in order to elicit business needs from diverse, cross-functional resources while performing under pressure.
• A critical factor is the ability to manage/supervise and lead junior Business Analysts to ensure consistent, gap-free progress of other complex projects.

14Jun

Scrum Master

Hybrid

Opportunity Details

Required:
• Undergraduate degree, equivalent experience, or certification.
• 7+ years’ experience in applying Agile and Scrum principles within teams and/or organizations and using agile metrics to analyze and improve sprint planning
• 7+ years planning and problem solving with product management and delivery teams
• 7+ years experience working within agile framework or method (i.e. SAFe, Scrum, Kanban) and applying techniques such as story splitting, estimation, velocity, retrospection etc.
• 5+ years creating and delivering presentations, PowerPoint decks, and project plans.
• 2+ years working with tools such as Atlassian (JIRA/Confluence), Clarity and/or Cloud-based platforms (Amazon Web Services, Microsoft Azure or Google Cloud)

Preferred:
• Scrum Alliance Certified Scrum Master (CSM), Certified Scrum Professional (CSP) or PMI’s Agile Certified Professional (ACP)
• SAFe certified – SAFe Agilist or SAFe Scrum Master
• Servant leadership experience as Scrum Master on an Agile Release Train
• Familiarity with product/project development experience on an Agile Teams in a technology-focused organization
• Ability to align change management strategies with product development/deployments
• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques
• Ability to understand and represent both the business and technology
• Thrives in a highly collaborative, matrixed, complex, fast paced environment

CORE WORK ACTIVITIES

Leading Organizational Delivery
• Supports one or more software delivery team using Scrum or Kanban methodologies
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Refinement, Sprint Review, and Sprint Retrospective
• Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines
• Contributes to the advancement and improvement of Agile practices within the organization
• Works with Agile coaches and other Scrum Masters to grow within the role
• Acts as servant leader of the Agile Team and directs the initiative delivery team
• Partner with Product Managers to maintain plans and communicate progress of the team. This includes product roadmaps, scrum team metrics, and program/project status reporting
• Proactively identifies impediments and resolves using network of peers or escalation if needed
• Supports Release Train Engineer, Product and Tech teams to manage & remove dependencies and optimize the flow

Coaching Teams
• Guides and coaches the Scrum Team on how to use Lean and Agile practices and principles to deliver high quality products and services to our customers
• Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
• Works with product owners to handle backlogs and new requests
• Optimizes team performance by recognizing areas of strength and improvement and employing appropriate coaching and development techniques
• Develops understanding and encourages team in engineering practices, DevOps and innovation
• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams
• Support the development of behavioral change management, communications and training as needed to drive process and tool adoption, implementation, and compliance
• Collaborate with key stakeholder groups to validate the effectiveness of standard processes and continuously improves process quality.
• Work with internal teams to ensure that process-related activities address company needs

Skills, Knowledge & Abilities:
• Highly motivated person that is passionate about collaborating with others to drive results and can motivate others to do the same to improve the organization
• Possesses a team-first mentality, has a good sense of humor, is open-minded and proactive
• Sound technical experience with infrastructure that can understand and translate business requests into consumable stories and vice versa
• Excellent oral and written communication skills with a high attention to detail and impeccable time management skills
• Ability to self-manage, recognize and actively address challenges, mediate issues, develop solutions, and implement appropriate courses of action
• Highly proficient with MS Office, Jira and Confluence (or equivalent tools)
• Ability to expertly read, write and speak in the English language.

02Jun

Applications Manager

San Pedro, CA

Opportunity Details

Responsible for the shaping of the terminal business demands regarding the overall applications landscape and its integrations with Operational Technology (OT) including supporting and maintaining automation applications by leading the application owners. Works closely with the terminal IT Director to build the applications IT budget, managing vendors and control the IT costs. Actively collaborate with his business stakeholders to identify opportunities to improve process efficiency adopting new IT capabilities.

PRINCIPAL ACCOUNTABILITIES:

Overall responsibilities are the following:

Overseeing the correct management and implementation of applications in the terminal applications landscape.
Researches and analyzes improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements. Develops business requirement documents and specifications.
Supports the review and understand control system design and process requirements to develop software functional specifications for optimization/continuous improvement projects.
System integration, software test planning, testing, and commissioning for the automation application landscape.
Ensure proper application lifecycle and version management by following up every software release into production environment while acting as hyper care support.
Works as directed by management team to research and document business issues involving workflow procedures and processes.
Main Interface with the automation team to provide guidance for hardware fixes that are configured from the application.
Interface with Project, Ops, and AM to lead troubleshooting and RCA exercises for operational incidents at the application level, develop requirements, and support documentation and procedure generation efforts.
Lead troubleshooting calls for Incidents Priority 1 to 4 acting as the incident manager when an issue is presented at the application level.
Analyze data and work with management to develop creative IT solutions
Works closely with the terminal operational and functional team to identify and implement improvements to business operations, services, and models.
Ensure proper integration of vendor engineering solutions into the overall terminal engineering documentation.
Define and Ensure vendor SLAs is meet trough definition of proper KPIs per application or solution.
Collaborate with the regional platform Sr business analysts and Delivery Management to identify opportunities to modernize, streamline and standardize the terminal tech portfolio.
Lead the efforts in the development of root cause analysis for major incidents impacting the terminal operations and ensure identified countermeasures are deployed as planned.
Ensure to meet the Terminal’s Policy Deployment initiatives where any application from the terminal is involved.
With the Terminal IT Director, define the terminal Tech portfolio modernization, infrastructure simplification and applications rationalization.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

Necessary to perform the requirements of the position:

Education:

University or higher vocational degree and certification in Information Technology, Computer Science, Software Engineering or related discipline is preferred.

Experience:

Minimum five (5) years of Terminal experience, automation component experience is preferred.
Minimum three (3) years of project handling/coordination experience and process documentation.
Experience on IT support organizations, Level 2 or Level 3 prefer.

Skills:

The following are strongly recommended/critical:

Understanding of Software application life cycle and IT Service Management.
ITIL V4 Certified is recommended.
Experience with Terminal Operations System is a plus.
Knowledge on application architecture design.
Understanding of High availability application landscapes.
Understanding of Continuous Improvement/LEAN/Six Sigma.
Collaboration– Able to build strong working relationships with stakeholders. Must possess empathy, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).
Functional Excellence – Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), and to apply analytical thinking and creative problem solving to daily tasks. Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.
Advanced Data analysis skills
Good leadership and communication skills
Good understanding of the terminal operating model
Shows credibility with Terminal leadership team
Experience with Agile principles and methods
Experience with applying WOW (Lean) standards and tooling
Working experience managing demands
Problem Solving sounding experience

02Jun

Senior Software Engineer

Hybrid – Woburn, MA

Opportunity Details

OVERVIEW:

The Senior Database Engineer will be responsible for the design, development, testing, and maintenance of data and file transfers, ETL, APIs and application integration infrastructure. The incumbent will work with MuleSoft, Oracle databases, Salesforce and other systems for integration and API development. The incumbent will provide production support and troubleshooting as well as participate in business projects. The incumbent will provide training, guidance, and assistance to other developer resources (including data extracts). The incumbent should have six or more years’ experience with Web Services, APIs, web applications, relational databases, ELT, data modeling, development or architecture experience. Additionally, the incumbent should have at least one year of experience with MuleSoft and related technologies including data and file integrations.

ESSENTIAL FUNCTIONS:

• Perform MuleSoft design and development
• Perform REST/SOAP API ad Web Services design and development
• Perform data/file transfer integrations design and development
• Perform database design and development
• Perform ETL design and development
• Perform business analysis to determine data needs
• Perform system analysis to determine best ways to expose data to other systems
• Design and execute unit tests and test plans to verify data integrity
• Identify, evaluate, and assist in implementation of new tools and technologies
• Maintain awareness of industry developments
• Provide task breakdowns and estimates for projects and other work efforts
• Train end users and provide guidance on tool usage
• Follow and maintain best practices, processes, and techniques
• Create and maintain training documents and knowledge documentation; disseminate these documents to relevant personnel
• Use, review, and update architecture and application documentation
• Perform troubleshooting and resolution of production issues
• Maintain and administer tools and applications
• Perform source control management
• Perform unit testing and prepare deployment plan.

02Jun

Customer Success Manager- Remote

Opportunity Details

The Role:

As Customer Success Manager for our data access network for consumer permissioned data, you’ll be responsible for growing our ecosystem that enables network participants around the world to use our platform to provide great experiences to their customers. You will work with sales, product, marketing, engineering and design teams on a remote basis.

Job Details:

The Customer Success team is the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with Solutions Architects, Sales, and Support. The team leads the customer relationship, coordinates internally within our client, drives product adoption, and guides the customer to take full advantage of our ecosystem. Fundamentally, Customer Success Managers ensure customers derive value from our platform, and ultimately renew and grow their relationship with us.

We are looking for CSMs who have an extreme attention to detail, ability to concisely communicate complex concepts as well as supporting the success of our customers through beautiful product UX and API design. With each successful onboarding, the CSM will position themselves as a go to, trusted resource and first point of assistance for customers. As a CSM, you will have opportunities to drive improvements to the workflow, the customer experience and available tools through iterative learning, feedback and analytics.

Responsibilities Include:

Overseeing and managing a healthy portfolio of customers through all steps of joining and being an active participant in the Data Access Network
Be accountable for driving adoption and increase of revenue through driving adopting and expanding use cases.
Analyzing user feedback, user behavior (quantitative and qualitative), competitors, and market trends
Providing sought after opinions and input internally and externally about the product line based on customers’ product and data needs
Delivering success through partner growth as measured by customer onboarding, migrating end users and continued usage of the network as demonstrated through increased activity
Being the trusted, go to resource for your customers for support, technical and business issues and be able to tap the right colleagues to get a problem solved in a timely and efficient manner

Qualifications:

Not all applicants will have skills that match a job description exactly. Our client values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or has not followed a traditional path, do not let that stop you from considering this opportunity. We are always looking for people who will bring something new to the table!

Required Experience/Skills:

2+ years driving customer onboarding of SaaS and/or API integrations
Experience supporting a portfolio of partners leveraging API based platforms as the means to deliver data, critical for an engaging and secure end user experience
The drive to do what it takes to make your product and team a success, whether that means hunting down the root cause of a partner’s frustration or advocating on their behalf for a solution
Beyond just onboarding new partners, you obsess about continuous process improvement for more efficient workflows and optimized support channels
Energetic with good social and communication skills to be a key member of a small team
The ability to work alone or as part of a team, maintaining a low ego with a sense of urgency
Proven ability to prioritize and execute tasks that lead to a successful customer experience
Familiarity with enterprise software and/or hands on software development and delivery experience with an interest in connectivity solutions (integration, API management, and related SDLC is a plus)
Basic understanding of network protocols (e.g., oAuth and Open ID Connect) and common data exchange formats (e.g. JSON, XML)

Desired Experience & Skills:

A background or keen interest in financial services or technology, with a passion for investor protection or innovation in the fintech space
3-5+ years of consultant, account management, customer success, or sales experience
Experience unblocking relationships and turning detractors into advocates
Ability to navigate sophisticated organizations to accelerate product adoption, influence collaboration, and evangelize opportunities for growth
Strong presentation skills and extreme attention to detail
Self-motivated, conscientious of customer needs, and improving customer relationships
Effective communicator in stressful situations
Escalate issues and risks to executive management for timely resolution
Self-motivated, conscientious of customer needs, and improving customer relationship.

02Jun

Integrated Marketing Manager- Remote

Opportunity Details

Position Summary:

The Integrated Marketing Manager serves as a valued strategic marketing partner to our business partners to create engaging marketing communications for internal and external audiences. As a member of the Integrated Marketing and Channel Strategy team, they are responsible for managing cross-functional marketing campaign deployment for discrete lines of business within our client. Working in coordination with Marketing Strategy, Creative, Digital, Customer Experience, and Operations teams as well as business stakeholders, the IMM will identify, articulate, and build consensus around marketing plans leveraging appropriate owned, earned, and paid media. Following strategic alignment, the IMM will work in cooperation with marketing managers to execute, optimize and measure the campaign(s), ensuring alignment with the brand positioning and sharing results with business partners.

Key Responsibilities:

* Explore, understand, and become an expert in supported business areas;
* Work collaboratively with marketing and business partners to define effective, innovative, and results-oriented integrated strategies, managing budget and timing expectations and leveraging all available channels;
* Define insightful, motivating marketing strategies; brief creative teams and lead projects through the review and revision of work that delivers the brief and supports the integrated marketing strategy;
* Develop and manage detailed project plans and schedule and campaign calendar management
* Ensure key strategic criteria and milestones are hit throughout the process
* Coordinate project wrap-ups and assist with providing reports for project results in coordination with Marketing Analyst

Qualifications:

* Eight-plus years of experience in digital and/or traditional marketing with proven effectiveness across audiences and channels. (website, email, social, mobile, etc.) Agency experience is a plus.
* Outstanding consultative, critical thinking, analytical, and communication skills
* Able to operate strategically and build effective stakeholder partnerships
* Impressive communication and presentation skills for multiple management levels, including senior leadership. Demonstrated ability to make sound business recommendations and decisions.
* Strong conceptual and creative thinker, able to summarize and clearly communicate findings and recommendations
* Organized and detail-oriented with an ability to prioritize multiple projects and competing demands on a daily basis
* Self-motivated, disciplined, fast learner with the ability to be flexible and adapt in a fast-paced environment
* Knowledge of Workfront work management platform a plus
* Healthcare experience and familiarity with HIPAA privacy is a plus.

02Jun

Director of Engineering

Opportunity Details

As a Director of Engineering, you will be responsible for leading Software and Cloud Engineering teams and collaborating across the entire organization to ensure the successful launch of new products and ongoing refinements of existing products. The ideal Director of Engineering will have a demonstrated track record of building high performance teams and delivery of highly scalable products. The Director of Engineering must have a passion for developing a team culture that inspires excellence in what we deliver, collaboration in how we deliver it and the innovation required to enable our client to help anyone who comes to us with a financial service need.

What you will do:

• Act as the ultimate technical authority for our Software and Cloud Engineering practices; balancing design, risks, budget, and schedule with Product and Information Security goals.
• Define the current and long-range direction of software development by enhancing and implementing best-in-class practices, policies and systems while delivering high quality and repeatable results.
• Oversee the design, implementation, and monitoring of key performance metrics and oversee operational efficiency for the Software and Cloud Engineering teams.
• Manage engineering execution to ensure continuous improvement of our systems.
• Ensure creation of structured and concise documentation, including presentations, process flows, root cause analyses, status reports, and other materials.
• Champion an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor.
• Encourage open, candid exchange of ideas, and respectful challenges to status quo.
• Work with senior leaders and department heads, set expectations for all team members and hold employees accountable for results.
• Lead hiring, performance management, compensation, and evaluation of team members.
• Collaborate with leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs.

What we’re looking for:

• 10+ years of software experience with exposure to C-level leaders.
• 5+ years leading software development teams.
• Experience leading in a remote or a hybrid company.
• Track record of new software product launches and implementations.
• Experience managing a globally distributed team is a nice to have.
• Experience with SDLC and agile software development methodologies, SAFE is a nice to have.
• Demonstrated ability to inspire confidence, ownership, and accountability in the platforms within scope.
• Proven experience influencing and building trusted relationships across all levels of the organization.
• Ability to develop vision, strategic plans, technology roadmaps as well as focus on tactical priorities, processes, procedures, and issue resolution.
• The ability to seamlessly toggle between the strategic and the tactical.
• Extensive experience with software architecture and patterns, including API Development, Software as a Service, Event Driven, Micro Services, and Service Oriented Architectures.
• AWS expertise coupled with deep knowledge of containers and orchestration systems.
• Expertise with web development technologies like NodeJS and JavaScript/TypeScript, and Python; PHP and Java are nice to have.
• Ability to deal with ambiguity in a fast-paced dynamic environment.

Additional Skills:

• Strong communication and organizational skills.
• Strong product sense coupled with an ability to take a developer perspective.
• Expert in performance and people management with a focus on mentoring and motivating engineers.
• Very strong analytical skills – including requirements analysis, detailed planning and risk assessment.
• Strong ability to build relationships with external stakeholders as well as internal leadership at all levels, along with effective interpersonal, presentation and communication skills.

22May

UX Designer, Production Designer, Mobile Apps

UX Designer, Production Designer, Mobile AppsRemote Opportunity Details Contract UX Designer, Production Designer, Mobile Apps Remote Apply Now Production Designer, Mobile AppsRemote ContractJoin our high-energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.In this role, the ideal candidate will be responsible […]

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